PROGRAM CANNOT BE REMOVED

[Guest]

I have a program visible in "Add or Remove a Program" that is not on my C:
drive. Nothing comes up even when making a search for this particular
program. I have tried to delete it in "Add or Remove" but nothing happens -
the processor light is permanently on and the computer locks out. Even Ctl
Alt Delete does nothing. All I can do is to reboot.
Please help!

 

[Tom Willett]

....and, the name of that program *is*?

|I have a program visible in "Add or Remove a Program" that is not on my C:
| drive. Nothing comes up even when making a search for this particular
| program. I have tried to delete it in "Add or Remove" but nothing
happens -
| the processor light is permanently on and the computer locks out. Even Ctl
| Alt Delete does nothing. All I can do is to reboot.
| Please help!

 

[Patrick Keenan]

I have a program visible in "Add or Remove a Program" that is not on my C:
drive. Nothing comes up even when making a search for this particular
program. I have tried to delete it in "Add or Remove" but nothing
happens -
the processor light is permanently on and the computer locks out. Even Ctl
Alt Delete does nothing. All I can do is to reboot.
Please help!

Download and run Process Explorer, and start it up *before* you do whatever
it is that locks up the machine. Pay close attention to what is getting
all the CPU cycles. That's where to start to look.

http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx

HTH
-pk