A
Alex Willcox
I've recently tried re-installing windows as a last resort to get things
running smoothly again. However, once the PC restarts, I get "Boot from CD"
during the start-up process, then the following screen:
Please select the operating system to start:
Microsoft Windows XP Home Edition
Microsoft Windows XP Setup
The latter option is highlighted, but if I let it select this, all I'm then
faced with is a blank screen, with a flashing cursor in the top left corner.
Nothing else happens, no matter how long I leave it.
Since trying the re-install, I get the same screen every time I try to start
my PC. Selecting "Home Edition" starts everything up as normal, but it's
something of a pain, and I still can't complete the re-install.
I've tried starting the computer in safe mode, and just get a screen full of
things like:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS|system32|DRIVERSZagp440.sys
Which makes absolutely no sense to this particular novice. In any case, this
just stays on the screen, and the computer will do nothing else.
Ctrl-Alt-Delete and even hitting the power button does nothing at all. I have
to turn off at the mains and restart the PC.
I've though about reformatting the hard drive, and starting from scratch,
but my main concern there is that I'm using an external DVD drive, connected
by USB. Will the PC still recognise it after a re-format?
Any and all help with my problems will be much appreciated.
Alex
running smoothly again. However, once the PC restarts, I get "Boot from CD"
during the start-up process, then the following screen:
Please select the operating system to start:
Microsoft Windows XP Home Edition
Microsoft Windows XP Setup
The latter option is highlighted, but if I let it select this, all I'm then
faced with is a blank screen, with a flashing cursor in the top left corner.
Nothing else happens, no matter how long I leave it.
Since trying the re-install, I get the same screen every time I try to start
my PC. Selecting "Home Edition" starts everything up as normal, but it's
something of a pain, and I still can't complete the re-install.
I've tried starting the computer in safe mode, and just get a screen full of
things like:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS|system32|DRIVERSZagp440.sys
Which makes absolutely no sense to this particular novice. In any case, this
just stays on the screen, and the computer will do nothing else.
Ctrl-Alt-Delete and even hitting the power button does nothing at all. I have
to turn off at the mains and restart the PC.
I've though about reformatting the hard drive, and starting from scratch,
but my main concern there is that I'm using an external DVD drive, connected
by USB. Will the PC still recognise it after a re-format?
Any and all help with my problems will be much appreciated.
Alex