Problems w/ IE SP1 install

[Matt Suter]

I'm having trouble w/ IE 6.0 and accessing certain
websites. I'm getting memory errors. I'd like to
install IE SP1 to see if this fixes the problems but I'm
running into a software installation error. I'm
receiving an error message that says "The software you
are installing has not passed windows Logo testing to
verify its compatibility w/ Windows XP. This software
will not be installed. Contact your system
administrator." It then stops the install. Any help
would be appreciated. Thanks, Matt

 

[Don Varnau]

Hi,
First, try clearing the cache and checking for malware
http://mvps.org/winhelp2002/unwanted.htm

Next, this may help: http://www.mvps.org/sramesh2k/IEFAQ.htm >>> Tip #12

See: 828031 - The Software You Are Installing Has Not Passed Windows Logo
Testing... Error Message When You Try to Install IE
http://support.microsoft.com/?kbid=828031
822798 - You cannot install some updates or programs [logo testing]:
http://support.microsoft.com/default.aspx?kbid=822798
JSI Tip 6571. 'The software you are installing has not passed Windows Logo
testing to verify it's compatibility with Windows XP:
http://www.jsiinc.com/SUBN/tip6500/rh6571.htm

Hope this helps,
Don