IE6 SP1 WIN XP HOME Install Error Message

D

Dave L.

Hi,
I followed the instructions on KB 318378, method 2 to re-
install IE6 w/SP1 on WIN XP HOME.

After verifying IE6 is not running in the add/remove
programs, I started the download program from-
http://www.microsoft.com/windows/ie/downloads/critical/ie6s
p1/default.asp

After downloading 7420 KB of components "installing IE6
Web browser", an error message appears-
"The software you are installing has not passed windows
logo testing" "This software will not be installed."

I've tried repeating the installation 3 times, I get the
same error message each time.

Any suggestions?
 
D

Dave L.

Hello,
Thank you for your prompt reply!

I checked my add/remove programs, and the hotfix you
mention is not listed.

Any other suggestions?

Regards
 
N

NaresH KumaR

Suggestion 1
==========
This problem can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either
renaming C:\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to
complete
normally.


Suggestion 2
============
Register the following system files.

1. Click "Start," and then click "Run."
2. Type "regsvr32 licdll.dll" (without quotes).
3. Click "OK."
4. Type "regsvr32 regwizc.dll" (without quotes).
5. CLick "OK."


Suggestion 3
============
This problem can also occur if the Cryptographic Services have been
disabled.To resolve this problem:
1. Click "Start," and then click "Run."
2. Type "Services.msc" (without quotes).
3. Double-click "Cryptographic Services." If the service has been
disabled,enable it.
4. Attempt to download and install Windows Updates again, and then check to
see if the
problem is resolved.

Suggestion 4
============
The symptom can occur if the "Microsoft Root Authority" certificate or the
"NOLIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate under Trusted Root
Certification Authorities has been removed. On another computer that has
the Microsoft Root Authority certificate installed, do the following:
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Contents."
4. Click "Certificates."
5. Click "Trusted Root Certification Authorities."
6. Scroll down until you locate Microsoft Root Authority certificate.
7. Click "Export."
8. Follow the prompts to export the certificate to "DER encoded Binary
x.509(.CER)file." On the computer that cannot install the update, follow
the steps to import the certificate you saved.
 

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