Problems starting Outlook 2000

[Sara Sunderland]

I am having problems starting Outlook 2000. At present I run it on two
computers but the main PC is the one I'm having problems with it and that's
where all my work is stored.

Outlook hangs when I start it and I've read through the group to find out
what I can do. I can't even find the file outcmd.dat on the main computer to
rename it so I'm presuming something is badly wrong as I found the file on
the other PC with no problems. Any help would be appreciated.

 

[DL]

Try a repair of OL, iether from the OL menu or by using the installation
disk

 

[Sara Sunderland]

Have done that and the problems's still there ::O(

 

[DL]

By default the outcmd.dat file is located in;
C:\Docs and Settings\'username'\App...Data\MS\Outlook\
This may be a hidden file, have you checked there?
Do you have any OL addins or Coms that load with OL?
What *exact problem* are you experiencing?
You may be able to start OL in safe mode, from the Start/Run option ie
outlook /safe this may help in recovery
http://support.microsoft.com/default.aspx?scid=kb;en-us;287135&Product=out

 

[Brian Tillman]

Outlook hangs when I start it and I've read through the group to find
out what I can do. I can't even find the file outcmd.dat on the main
computer to rename it so I'm presuming something is badly wrong as I
found the file on the other PC with no problems.

outcmd.dat is in a hidden folder. You have to enable showing hidden files
and folders in order to find it. It's usual location is C:\Documents and
Settings\Application Data\Microsoft\Outlook.