Outlook 2000 won't start up

[DawnA]

Whenever I try to start up Outlook it goes through the start up wizard
saying: Another version of Outlook was installed on yoru machine prior to
installing Outlook2000. Did you use that version of Outlook to read
electronic mail?' Then it says: Answer YES to allow Outlook 2000 to use the
same confusuration as the previously installed version of Outlook. I say YES
and it starts up Outlook but then a pop up comes up right away saying Outlook
has stopped working. It says Microsoft will notify me if a solution is
possible.
Does anyone know what I've done wrong? If anything?!
Dawn

 

[Hal Hostetler [MVP P/I]]

What happens if you answer "No" instead?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[DawnA]

The same thing happens....it immediately says Outlook is not responding and
then it closes down.

 

[DL]

Is this a new PC?
What operating system?

The same thing happens....it immediately says Outlook is not responding
and
then it closes down.