Outlook Won't Start

[Michael]

I've just installed and purchased Microsoft Office Enterprise 2007. All of
the programs in Office work but Outlook does not start. I've never used it
and trying to launch it. It says, "A problem caused the program to stop
working correctly."

I've all the updates, and I am using Windows Vista Ultimate. Can anyone help
discern why Outlook cannot run or launch? I have this problem. I've
uninstalled Office Enterprise 2007 twice now and the same problem happens.
Again, all the other Office programs work great in the suite, but not
Outlook. Can't even get it to start.

Thank you!

 

[Brian Tillman [MVP-Outlook]]

I've just installed and purchased Microsoft Office Enterprise 2007. All of
the programs in Office work but Outlook does not start. I've never used it
and trying to launch it. It says, "A problem caused the program to stop
working correctly."

Have you created your mail profile, added your accounts, and created your data
file?

 

[Milly Staples [MVP - Outlook]]

Does it start in Safe Mode?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Michael asked:

| I've just installed and purchased Microsoft Office Enterprise 2007.
| All of the programs in Office work but Outlook does not start. I've
| never used it and trying to launch it. It says, "A problem caused the
| program to stop working correctly."
|
| I've all the updates, and I am using Windows Vista Ultimate. Can
| anyone help discern why Outlook cannot run or launch? I have this
| problem. I've uninstalled Office Enterprise 2007 twice now and the
| same problem happens. Again, all the other Office programs work great
| in the suite, but not Outlook. Can't even get it to start.
|
| Thank you!

 

[ffusiak]

I have the same problem, with an older Outlook version. I do not exact
verison because I cannot open it. But the problem started on May 1 right
after an update. I have not been able to find a solution. I send the error
report and try contact Microsoft but they gave a generic answer and no help.

 

[ffusiak]

I have the same issue. It started on May 1 right after an update. I know
my version and computer are old, but I cannot determined the exact Outlook
version. I only get a generic response from microsoft. I search all the
newsgroups to no avail.

I have send the error report to microsoft but no new updates.

 

[Brian Tillman [MVP-Outlook]]

I have the same problem, with an older Outlook version. I do not exact
verison because I cannot open it. But the problem started on May 1 right
after an update. I have not been able to find a solution. I send the error
report and try contact Microsoft but they gave a generic answer and no help.

Try a new mail profile using the Mail applet in Control Panel.

 

[Ben M. Schorr, MVP]

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
while you click the icon) See if this helps:
http://www.officeforlawyers.com/outlook/tsol.html#safe

What about if you start Outlook with the /resetnavpane switch? See if this
helps - http://www.officeforlawyers.com/outlook/tsol.html#cls

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon