Cannot Start Microsoft Office Outlook.

Discussion in 'Microsoft Outlook' started by TC Lok, Jul 27, 2008.

  1. TC Lok

    TC Lok Guest

    When I start outlook. It says "Cannot start Microsoft Office Outlook. Unable
    to open the Outlook windows.

    Then, I go to Mail Setup under Control Panel.
    I press "E-mail Account" but no respond.
    I press "Data Files" but no respond
    I press "Show Profile" and remove the profile. Then, I open office outlook,
    it can me to create a profile. Then, I press the name but it says "There was
    an error accessing your system registry" Then, it says "Cannot start
    Microsoft Office Outlook. Unable to open the Outlook window. The server is
    not available. Contact yoru administrator if this condition persists.
     
    TC Lok, Jul 27, 2008
    #1
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  2. You didn't mention what version of Office/outlook you are using, but I would
    suggest an uninstall/reinstall (or repair) of the product since it looks
    like you have problems with the registry.

    /neo

    ps - depending on how badly your registry is damaged, you may end up
    reloading windows. of course only you will know if windows is giving you
    issues.
     
    neo [mvp outlook], Jul 28, 2008
    #2
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  3. TC Lok

    TC Lok Guest

    Hi Neo,
    Thanks for your advice.

    I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.

    I did run the repair, install it many times.

    Now, I can start outlook 2003 but there is nothing in the profile.
    When I press Tools and E-mail accounts. It reveals "The operation failed due
    to registry or installation problem. Restart Outlook and try again. If the
    problem persists, please install" Then, I restart outlook but it does not
    help.

    When I go to control panel > mail and press either "E-mail Accounts" or
    "Data Files", nothing happen.

    I can access "Show Profiles". I had created several profiles. I press
    "Property" and then "E-mail Accounts" or "Data Files", nohting happen.
     
    TC Lok, Jul 28, 2008
    #3
  4. do you have the same problem under a new windows xp user id? Just so you
    know, this will help you figure out if the corruption is user or machine
    based. If it works under the new user id, then you pretty much know that
    the registry keys under HKEY_CURRENT_USER are toast under your existing/old
    user id.
     
    neo [mvp outlook], Jul 28, 2008
    #4
  5. TC Lok

    TC Lok Guest

    I created a new user and thereby start the outlook but the same problem
    happens.

    BTW, the following patches cannot be installed. I do not know if there are
    any relationship.
    KB936181: Microsoft XML Core Services 4.0 Service Pack 2
    KB928365: MIcrosoft .NET Framework 2.0
    KB941569: Windows Media Format Runtime 9.5
    KG950759: Internet Explorer 7
     
    TC Lok, Jul 29, 2008
    #5
  6. Again, you have a registry problem that is machine wide. Not knowing what
    the last update you applied to Windows XP (e.g. SP3), I would say cut to the
    chase and reformat/reload Windows + applications.


     
    neo [mvp outlook], Jul 30, 2008
    #6
  7. TC Lok

    TC Lok Guest

    Hi Neo,
    I have reinstall windows + office but the problem still happen.

    However, I may know the problem. I use Chinese Windowsxp but English Office.

    Any hints?

     
    TC Lok, Jul 31, 2008
    #7
  8. Sorry I don't. Best advice is to contact Microsoft Product Support and see
    what options are open to you.

     
    neo [mvp outlook], Aug 2, 2008
    #8
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