Problem with system restore

[Guest]

I'm trying to restore my system with the 9 cds from Hewlett Packard. After
installing all, I keep getting messages that say "problen finding dll files
(lots of them and yes, it's spelled problen". Than the screen goes black and
the message 'NTLDR is missing"

I have no idea what's going on? Anyone, please help!

 

[R. McCarty]

Nine CDs ? - Are these commercially created disks or one where
the user must burn them from the computer's Recovery partition ?
Which ever, the restoration obviously didn't complete 100% or it
is defective. I would contact HP and describe your problem with
them. Perhaps they can send you a replacement recovery set for
your specific model HP. Recovery process varies from vendor to
vendor and even within different models - so it's impossible to give
you exact instructions.

 

[Carey Frisch [MVP]]

Chat support for HP products
http://welcome.hp.com/country/us/en/contact/chat_1.html

Telephone support for Hewlett-Packard products
http://h10025.www1.hp.com/ewfrf/wc/contactmodule?lc=en&cc=us&dlc=en&product=top&service=csc

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I'm trying to restore my system with the 9 cds from Hewlett Packard. After
| installing all, I keep getting messages that say "problen finding dll files
| (lots of them and yes, it's spelled problen". Than the screen goes black and
| the message 'NTLDR is missing"
|
| I have no idea what's going on? Anyone, please help!

 

[Guest]

These are the factory recovery disks. They were perfectly fine in February
when I restored the system. Contacting HP at this time could cost me a
fortune since I'm not under warranty anymore.

 

[Carey Frisch [MVP]]

Examine the CDs and make sure they are absolutely "pristine clean"
with no scratches, fingerprints or smudges. Use a mild non-ammonia based
household cleaning solution and a soft cloth to clean them.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

:

| These are the factory recovery disks. They were perfectly fine in February
| when I restored the system. Contacting HP at this time could cost me a
| fortune since I'm not under warranty anymore.

 

[R. McCarty]

OK, thanks for the clarification. Then you may just need to redo the
recovery process again. I would probably inspect the disks to make
sure there aren't any noticeable smudges or scratches present. I guess
9 CDs isn't too many for a full system image set.

 

[Gerry Cornell]

It would be interesting to know whether nosugar has opted for FAT32 or
NTFS

You receive an "NTLDR is missing" error message when you start your
computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;320397

--


Regards.

Gerry

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