R
Ronald E. Foltz
I posted a message concerning this problem some time ago but don't believe i
was specific enough:
after trying to install the sevice pack 2 i received a black screen with the
message "NTLDR compressed
press ctrl+alt+del to restart. . .when i do this i just receive the black
screen with the NTLDR message. . .have run my "recovery disk" which gives me
three options,
1) "non-destructive restore" which restores all factory installed software
and drives plus saves all my personal files and applications. . .
2) "system restore. .no format" which restores all factory installed
software and applications, plus saves my personal files but all windows apps
and drivers installed after purchase, will be erased
3) "system restore. . quick format" restores all factory installed
applications and files , everything else will be erased
I tried the first option. . it went thru all the motions of restoring
files, showing files being restored, progress and time elapsed. . when
finished, it said to click start and remove the restore cd. . got the same
black screen with the NTLDR message. . .tried the second eption with the
same results. . .
I just want to know if there is anyway of getting into the windows desktop
so maybe i can try a system restore thru "help and support". . . i don't
want to try the third option and erase all my files unless absolutely
necessary. . .. any information will be greatly appreciated. .
..thanks.............Gene
was specific enough:
after trying to install the sevice pack 2 i received a black screen with the
message "NTLDR compressed
press ctrl+alt+del to restart. . .when i do this i just receive the black
screen with the NTLDR message. . .have run my "recovery disk" which gives me
three options,
1) "non-destructive restore" which restores all factory installed software
and drives plus saves all my personal files and applications. . .
2) "system restore. .no format" which restores all factory installed
software and applications, plus saves my personal files but all windows apps
and drivers installed after purchase, will be erased
3) "system restore. . quick format" restores all factory installed
applications and files , everything else will be erased
I tried the first option. . it went thru all the motions of restoring
files, showing files being restored, progress and time elapsed. . when
finished, it said to click start and remove the restore cd. . got the same
black screen with the NTLDR message. . .tried the second eption with the
same results. . .
I just want to know if there is anyway of getting into the windows desktop
so maybe i can try a system restore thru "help and support". . . i don't
want to try the third option and erase all my files unless absolutely
necessary. . .. any information will be greatly appreciated. .
..thanks.............Gene