Problem with process.....

[Skybluepink]

First, I apologize if this is the wrong group- please redirect me if so.

The (intermittent) problem I'm experiencing is a _huge_ slowdown of every
application the computer is running.
Namely, in IE when I try to type the first letters of a webpage I've
recently visited, and am expecting the url bar to drop down as autocomplete
is attempted- this ends up taking over half a minute, instead of being
instantaneous.

Likewise, if I try running Norton AV's live update, it might be more than a
minute until the window comes up.

Other programs also take far longer than they should to load.


A restart will fix all this, but the last time it happened I decided to
close every open window, then call up the system processes list.
Here, I saw an instance of Iexplore.exe still running- and consuming 64,000
some K of memory!
Normally, I've seen Iexplore taking up 15,000-28,000 + K, so this seemed
excessive, especially considering I'd closed it.

Further, there was a process running called "CCAPP.exe", and it was taking
up 99% of the CPU.
Anyone know what that is, and if its something neccesary?
I don't *think* its always running, and though it is as I type this, its
claiming 0% of CPU usage.

System is a 2.8Ghz P4 w/ 512MBs, so I don't expect it to be running as slow
as I described above, and I make daily use of Spybot search & destroy,
Ad-Aware 6, and have SpywareGuard, anti virus and firewall on always, though
FWIW the SG I added only last night.


Thanks for any help.

 

[Jym]

I suspect that you have a trojan virus. not all antivirus programs catch all
of them all of the time. Download and run this free trojan finding program.
http://vil.nai.com/vil/stinger/. Jym

 

[Wesley Vogel]

ccapp - ccapp.exe - Process Information
Process File: ccapp or ccapp.exe
Process Name: Common Client CC App
Description: Associated with Norton AntiVirus 2003, which runs auto-protect
and email checking facilities. Without this service, both facilities cannot
function correctly.
Company: Symantec Corporation
System Process: No
Security Risk ( Virus/Trojan/Worm/Adware/Spyware ): No
Common Errors: N/A

 

[Skybluepink]

Thanks for the help folks- now I know what CCAPP is, and that Norton dropped
the ball on this one.
Stinger indeed found W32/Swen@MM residing on my hard drive; its been
evicted.

Any suggestions for *keeping* this thing away?
Stinger doesn't seem like it runs constantly, and I don't want to have to
wait for the next infection to take action against it.

Thank you again.

I suspect that you have a trojan virus. not all antivirus programs catch all
of them all of the time. Download and run this free trojan finding program.
http://vil.nai.com/vil/stinger/. Jym

<snip>

 

[Jym]

Glad that I could help ! Keep your Norton updated , run it and Stinger
regularly. Jym