problem of viewing my contacts

[mhadda]

My problem in Outlook 2003, operating system XP, is that my own contact
list when i try to send email to someone, he can't see the contact list on
the field ( show names from the ). Outlook address Book tab and finally
selecting " SHOW THIS FOLDER AS EMAIL ADDRESS BOOK is in grey not available

Thanks

 

[Diane Poremsky [MVP]]

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
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[mhadda]

Yes i have an Microsoft Exchange Server Account in my entrerprise and we are
speaking of my contacts folder in the server mailbox. I don't know how to
repair yet

Thanks

Ok - to refresh the thread. You are using Outlook 2003 on Windows XP and
your Contacts folder is not set as an address book, the option is grayed
out. Removing and re-adding the address book service or making a new profile
did not help.

What type of email account do you use?
This is a contacts folder in your mailbox, correct? Not a shared contacts
folder.
did you try Help, Detect and Repair yet?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Ok thanks i 've made a new profile but the problem is the same and then
not
resolve.
Can you give me further instructions

Thans

if the address book checkbox is grayed and you already added it to the
profile, you need to make a new profile.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Ok thanks

Actually i've gone to tools-e mail accounts choose View or change
existing
directories or address book and the address book was not present.
Now i have added the address book and in this moment tha name appears
but
on
menu type mapi don't appear and then the function Research names were
not
working properly also the box to enable as email address book is not
checked
and grayed. I aspect a feedback as soon your possible

Thanks



:

If you have Contacts in the Contacts folder but they are not
accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll
need
to
make a new profile as you can't add the Outlook Address Book service
due
to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


My problem in Outlook 2003, operating system XP, is that my own
contact
list when i try to send email to someone, he can't see the contact
list
on
the field ( show names from the ). Outlook address Book tab and
finally
selecting " SHOW THIS FOLDER AS EMAIL ADDRESS BOOK is in grey not
available

Thanks

 

[mhadda]

Strangely i reboot the pc and the problem now seem to be resolved.

Thanks

Ok - to refresh the thread. You are using Outlook 2003 on Windows XP and
your Contacts folder is not set as an address book, the option is grayed
out. Removing and re-adding the address book service or making a new profile
did not help.

What type of email account do you use?
This is a contacts folder in your mailbox, correct? Not a shared contacts
folder.
did you try Help, Detect and Repair yet?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Ok thanks i 've made a new profile but the problem is the same and then
not
resolve.
Can you give me further instructions

Thans

if the address book checkbox is grayed and you already added it to the
profile, you need to make a new profile.


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Ok thanks

Actually i've gone to tools-e mail accounts choose View or change
existing
directories or address book and the address book was not present.
Now i have added the address book and in this moment tha name appears
but
on
menu type mapi don't appear and then the function Research names were
not
working properly also the box to enable as email address book is not
checked
and grayed. I aspect a feedback as soon your possible

Thanks



:

If you have Contacts in the Contacts folder but they are not
accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book.
Right
click the Contacts folder, choose Properties then Outlook Address
Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing
directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll
need
to
make a new profile as you can't add the Outlook Address Book service
due
to
a bug.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


My problem in Outlook 2003, operating system XP, is that my own
contact
list when i try to send email to someone, he can't see the contact
list
on
the field ( show names from the ). Outlook address Book tab and
finally
selecting " SHOW THIS FOLDER AS EMAIL ADDRESS BOOK is in grey not
available

Thanks

 

[Brian Tillman [MVP - Outlook]]

Strangely i reboot the pc and the problem now seem to be resolved.

Usually stopping and restarting Outlook is sufficient.