Problem finding missing files.

[Cliff Wild]

I have been having to deal with "You chose to end the nonresponsive program
XXXX" on to many occasions daily with different applications. I try to see
what data the error report contains so I "click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these referenced
files.

At one point I was able to locate appcompat.txt and saved a copy but now
these files are gone.

On a regular basis I am discovering difficulties I suspect are due to an
attempt to deal with that IE 7 debacle. Now I am wondering how long this war
one bad software will go one.

Does anyone have a clue about how to either find or create these files if
this is needed? I have tried to Dos but have also had no luck.

I am wondering if I am misunderstanding anything here as I don't understand
the file format. It looks like to me that "WERf977.dir000\" is a folder that
holds the text file appcompat.txt. I have always "copied" and never typed.
I also do not understand the abbreviation ~1 after the Local Settings hidden
folder.

Can anyone tell me what I am missing here?

Thanks.

Cliff

 

[Cliff Wild]

I have been having to deal with "You chose to end the nonresponsive
program XXXX" on to many occasions daily with different
applications. I try to see what data the error report contains so I
"click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these
referenced files.

At one point I was able to locate appcompat.txt and saved a copy
but now these files are gone.

On a regular basis I am discovering difficulties I suspect are due
to an attempt to deal with that IE 7 debacle. Now I am wondering how
long this war one bad software will go one.

Does anyone have a clue about how to either find or create these
files if this is needed? I have tried to Dos but have also had no
luck.

I am wondering if I am misunderstanding anything here as I don't
understand the file format. It looks like to me that
"WERf977.dir000\" is a folder that holds the text file
appcompat.txt. I have always "copied" and never typed. I also do
not understand the abbreviation ~1 after the Local Settings hidden
folder.

Can anyone tell me what I am missing here?

Thanks.

Hi Cliff,
appcompat.txt is the Log Error file for that App;ication and if you
submit this to MS by saying Yes for the Reporting of this Error.
If you want more Details about this erro you can open this Text in a
Notepad by doing so:
Open a Run Command and type in : notepad C:\DOCUME~1\ADMIN~1
here\LOCALLS~1\Temp\WER7b4e.droo\appcompat.txt click [OK] to open
the Log file in a notepad.

Try to scan for Viruses, you looks like having the Sheriff at home,
so get the Dogs out to park and get the Sheriff out by scaning with
another Anti-spyware like Spybot and disable the Runing process for
Ad-Aware.exe, also uninstall Adaware SE then when all clean download
it and install it beside Spybot on your system.
Disable the entries for Ad-aware from the Start Up programs by typing
in the Run command:
msconfig click [OK] and on the System configuration click on Start
up Tab and uncheck the entries there and Reboot and perform the scan.
Download a new version of Adaware and spybot from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
HTH.
Let us know.
Regards,
nass

Hi nass and thanks for the reply. One problem I am having is with
accessing the updates. The application hangs and refers to these files that
are not there. I can not open them with note pad as I can not find them.
They are either missing or gone. I have tried enditall, ending Zone Alarm,
shutting down AVG, but no help. I ran AV SW and Pest Patrol. I tried
removing Ad-Aware and installing again but now I am 256 days behind on the
data base instead of 7. I checked configuration against other systems that
connect.

I get this same error with other applications that hang for no apparent
reason:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

Still unable to locate the referenced log files.

Still no solution.

Cliff.

 

[Guest]

I have been having to deal with "You chose to end the nonresponsive
program XXXX" on to many occasions daily with different
applications. I try to see what data the error report contains so I
"click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these
referenced files.

At one point I was able to locate appcompat.txt and saved a copy
but now these files are gone.

On a regular basis I am discovering difficulties I suspect are due
to an attempt to deal with that IE 7 debacle. Now I am wondering how
long this war one bad software will go one.

Does anyone have a clue about how to either find or create these
files if this is needed? I have tried to Dos but have also had no
luck.

I am wondering if I am misunderstanding anything here as I don't
understand the file format. It looks like to me that
"WERf977.dir000\" is a folder that holds the text file
appcompat.txt. I have always "copied" and never typed. I also do
not understand the abbreviation ~1 after the Local Settings hidden
folder.

Can anyone tell me what I am missing here?

Thanks.

Hi Cliff,
appcompat.txt is the Log Error file for that App;ication and if you
submit this to MS by saying Yes for the Reporting of this Error.
If you want more Details about this erro you can open this Text in a
Notepad by doing so:
Open a Run Command and type in : notepad C:\DOCUME~1\ADMIN~1
here\LOCALLS~1\Temp\WER7b4e.droo\appcompat.txt click [OK] to open
the Log file in a notepad.

Try to scan for Viruses, you looks like having the Sheriff at home,
so get the Dogs out to park and get the Sheriff out by scaning with
another Anti-spyware like Spybot and disable the Runing process for
Ad-Aware.exe, also uninstall Adaware SE then when all clean download
it and install it beside Spybot on your system.
Disable the entries for Ad-aware from the Start Up programs by typing
in the Run command:
msconfig click [OK] and on the System configuration click on Start
up Tab and uncheck the entries there and Reboot and perform the scan.
Download a new version of Adaware and spybot from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
HTH.
Let us know.
Regards,
nass

Hi nass and thanks for the reply. One problem I am having is with
accessing the updates. The application hangs and refers to these files that
are not there. I can not open them with note pad as I can not find them.
They are either missing or gone. I have tried enditall, ending Zone Alarm,
shutting down AVG, but no help. I ran AV SW and Pest Patrol. I tried
removing Ad-Aware and installing again but now I am 256 days behind on the
data base instead of 7. I checked configuration against other systems that
connect.

I get this same error with other applications that hang for no apparent
reason:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

Still unable to locate the referenced log files.

Still no solution.

Cliff.

1= Well Cliff, then Try to run Disk clean up and Delete your Temp files then
run the update and see if that will help.

2= If still no joy then do the following:
Downlpoad this tools:
The AuoRun:
http://www.microsoft.com/technet/sysinternals/utilities/autoruns.mspx
then the delinv:
http://www.purgeie.com/delinv/index.htm
Run the delinv but don't delete just locate the file location if it appeared
in the scan.

3= If all fail run the checkdsk by opening the Run command and type in:
sfc /scannow click [OK] and let run, you may need your XP CD handy.
Perform each step (1,2,3) one at a time and reboot then start the Updates.
HTH.
Let us know.
Regards,
nass

 

[Cliff Wild]

:


I have been having to deal with "You chose to end the
nonresponsive program XXXX" on to many occasions daily with
different applications. I try to see what data the error report
contains so I "click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these
referenced files.

At one point I was able to locate appcompat.txt and saved a copy
but now these files are gone.

On a regular basis I am discovering difficulties I suspect are due
to an attempt to deal with that IE 7 debacle. Now I am wondering
how long this war one bad software will go one.

Does anyone have a clue about how to either find or create these
files if this is needed? I have tried to Dos but have also had no
luck.

I am wondering if I am misunderstanding anything here as I don't
understand the file format. It looks like to me that
"WERf977.dir000\" is a folder that holds the text file
appcompat.txt. I have always "copied" and never typed. I also do
not understand the abbreviation ~1 after the Local Settings hidden
folder.

Can anyone tell me what I am missing here?

Thanks.



Hi Cliff,
appcompat.txt is the Log Error file for that App;ication and if you
submit this to MS by saying Yes for the Reporting of this Error.
If you want more Details about this erro you can open this Text in a
Notepad by doing so:
Open a Run Command and type in : notepad C:\DOCUME~1\ADMIN~1
here\LOCALLS~1\Temp\WER7b4e.droo\appcompat.txt click [OK] to open
the Log file in a notepad.

Try to scan for Viruses, you looks like having the Sheriff at home,
so get the Dogs out to park and get the Sheriff out by scaning with
another Anti-spyware like Spybot and disable the Runing process for
Ad-Aware.exe, also uninstall Adaware SE then when all clean download
it and install it beside Spybot on your system.
Disable the entries for Ad-aware from the Start Up programs by
typing in the Run command:
msconfig click [OK] and on the System configuration click on
Start up Tab and uncheck the entries there and Reboot and perform
the scan. Download a new version of Adaware and spybot from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
HTH.
Let us know.
Regards,
nass

Hi nass and thanks for the reply. One problem I am having is with
accessing the updates. The application hangs and refers to these
files that are not there. I can not open them with note pad as I can
not find them. They are either missing or gone. I have tried
enditall, ending Zone Alarm, shutting down AVG, but no help. I ran
AV SW and Pest Patrol. I tried removing Ad-Aware and installing
again but now I am 256 days behind on the data base instead of 7. I
checked configuration against other systems that connect.

I get this same error with other applications that hang for no
apparent reason:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

Still unable to locate the referenced log files.

Still no solution.

Cliff.

1= Well Cliff, then Try to run Disk clean up and Delete your Temp
files then run the update and see if that will help.

2= If still no joy then do the following:
Downlpoad this tools:
The AuoRun:
http://www.microsoft.com/technet/sysinternals/utilities/autoruns.mspx
then the delinv:
http://www.purgeie.com/delinv/index.htm
Run the delinv but don't delete just locate the file location if it
appeared in the scan.

3= If all fail run the checkdsk by opening the Run command and type
in:
sfc /scannow click [OK] and let run, you may need your XP CD handy.
Perform each step (1,2,3) one at a time and reboot then start the
Updates. HTH.
Let us know.
Regards,
nass

Ok ness and thanks again. I will post back.

Regards.

Cliff

 

[Cliff Wild]

:


I have been having to deal with "You chose to end the
nonresponsive program XXXX" on to many occasions daily with
different applications. I try to see what data the error report
contains so I "click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these
referenced files.

At one point I was able to locate appcompat.txt and saved a copy
but now these files are gone.

On a regular basis I am discovering difficulties I suspect are due
to an attempt to deal with that IE 7 debacle. Now I am wondering
how long this war one bad software will go one.

Does anyone have a clue about how to either find or create these
files if this is needed? I have tried to Dos but have also had no
luck.

I am wondering if I am misunderstanding anything here as I don't
understand the file format. It looks like to me that
"WERf977.dir000\" is a folder that holds the text file
appcompat.txt. I have always "copied" and never typed. I also do
not understand the abbreviation ~1 after the Local Settings hidden
folder.

Can anyone tell me what I am missing here?

Thanks.



Hi Cliff,
appcompat.txt is the Log Error file for that App;ication and if you
submit this to MS by saying Yes for the Reporting of this Error.
If you want more Details about this erro you can open this Text in a
Notepad by doing so:
Open a Run Command and type in : notepad C:\DOCUME~1\ADMIN~1
here\LOCALLS~1\Temp\WER7b4e.droo\appcompat.txt click [OK] to open
the Log file in a notepad.

Try to scan for Viruses, you looks like having the Sheriff at home,
so get the Dogs out to park and get the Sheriff out by scaning with
another Anti-spyware like Spybot and disable the Runing process for
Ad-Aware.exe, also uninstall Adaware SE then when all clean download
it and install it beside Spybot on your system.
Disable the entries for Ad-aware from the Start Up programs by
typing in the Run command:
msconfig click [OK] and on the System configuration click on
Start up Tab and uncheck the entries there and Reboot and perform
the scan. Download a new version of Adaware and spybot from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
HTH.
Let us know.
Regards,
nass

Hi nass and thanks for the reply. One problem I am having is with
accessing the updates. The application hangs and refers to these
files that are not there. I can not open them with note pad as I can
not find them. They are either missing or gone. I have tried
enditall, ending Zone Alarm, shutting down AVG, but no help. I ran
AV SW and Pest Patrol. I tried removing Ad-Aware and installing
again but now I am 256 days behind on the data base instead of 7. I
checked configuration against other systems that connect.

I get this same error with other applications that hang for no
apparent reason:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

Still unable to locate the referenced log files.

Still no solution.

Cliff.

1= Well Cliff, then Try to run Disk clean up and Delete your Temp
files then run the update and see if that will help.

2= If still no joy then do the following:
Downlpoad this tools:
The AuoRun:
http://www.microsoft.com/technet/sysinternals/utilities/autoruns.mspx
then the delinv:
http://www.purgeie.com/delinv/index.htm
Run the delinv but don't delete just locate the file location if it
appeared in the scan.

3= If all fail run the checkdsk by opening the Run command and type
in:
sfc /scannow click [OK] and let run, you may need your XP CD handy.
Perform each step (1,2,3) one at a time and reboot then start the
Updates. HTH.
Let us know.
Regards,
nass

ness I have been using Autoruns for some time now I just did not read your
first link. The other application seems to be for deleting files that can
not be done so otherwise. Considering the warning I am not sure if I want to
go in that direction. I may end up giving up on Adaware for awhile and use
something else. I just hate giving up on things to easily.

Cliff

 

[Guest]

nass wrote:
:


I have been having to deal with "You chose to end the
nonresponsive program XXXX" on to many occasions daily with
different applications. I try to see what data the error report
contains so I "click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these
referenced files.

At one point I was able to locate appcompat.txt and saved a copy
but now these files are gone.

On a regular basis I am discovering difficulties I suspect are due
to an attempt to deal with that IE 7 debacle. Now I am wondering
how long this war one bad software will go one.

Does anyone have a clue about how to either find or create these
files if this is needed? I have tried to Dos but have also had no
luck.

I am wondering if I am misunderstanding anything here as I don't
understand the file format. It looks like to me that
"WERf977.dir000\" is a folder that holds the text file
appcompat.txt. I have always "copied" and never typed. I also do
not understand the abbreviation ~1 after the Local Settings hidden
folder.

Can anyone tell me what I am missing here?

Thanks.



Hi Cliff,
appcompat.txt is the Log Error file for that App;ication and if you
submit this to MS by saying Yes for the Reporting of this Error.
If you want more Details about this erro you can open this Text in a
Notepad by doing so:
Open a Run Command and type in : notepad C:\DOCUME~1\ADMIN~1
here\LOCALLS~1\Temp\WER7b4e.droo\appcompat.txt click [OK] to open
the Log file in a notepad.

Try to scan for Viruses, you looks like having the Sheriff at home,
so get the Dogs out to park and get the Sheriff out by scaning with
another Anti-spyware like Spybot and disable the Runing process for
Ad-Aware.exe, also uninstall Adaware SE then when all clean download
it and install it beside Spybot on your system.
Disable the entries for Ad-aware from the Start Up programs by
typing in the Run command:
msconfig click [OK] and on the System configuration click on
Start up Tab and uncheck the entries there and Reboot and perform
the scan. Download a new version of Adaware and spybot from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
HTH.
Let us know.
Regards,
nass
------
www.nasstec.co.uk

Hi nass and thanks for the reply. One problem I am having is with
accessing the updates. The application hangs and refers to these
files that are not there. I can not open them with note pad as I can
not find them. They are either missing or gone. I have tried
enditall, ending Zone Alarm, shutting down AVG, but no help. I ran
AV SW and Pest Patrol. I tried removing Ad-Aware and installing
again but now I am 256 days behind on the data base instead of 7. I
checked configuration against other systems that connect.

I get this same error with other applications that hang for no
apparent reason:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

Still unable to locate the referenced log files.

Still no solution.

Cliff.

1= Well Cliff, then Try to run Disk clean up and Delete your Temp
files then run the update and see if that will help.

2= If still no joy then do the following:
Downlpoad this tools:
The AuoRun:
http://www.microsoft.com/technet/sysinternals/utilities/autoruns.mspx
then the delinv:
http://www.purgeie.com/delinv/index.htm
Run the delinv but don't delete just locate the file location if it
appeared in the scan.

3= If all fail run the checkdsk by opening the Run command and type
in:
sfc /scannow click [OK] and let run, you may need your XP CD handy.
Perform each step (1,2,3) one at a time and reboot then start the
Updates. HTH.
Let us know.
Regards,
nass

ness I have been using Autoruns for some time now I just did not read your
first link. The other application seems to be for deleting files that can
not be done so otherwise. Considering the warning I am not sure if I want to
go in that direction. I may end up giving up on Adaware for awhile and use
something else. I just hate giving up on things to easily.

Cliff

Well even giving up on adaware you need to remove all the traces from your
computer, so deliv comes handy just pin point the path and tick the box in
fornt of the files/folders for adaware and click delete and you are done
nothing left for adaware on your system.
Then may be after some updates thing come back in tune together and you can
try reinstalling ad-aware.
But be sure your computer is clean by runing online scan from another
vendors to get a second opinion about the health of your computer.
HTH.
Regards,
nass

 

[Cliff Wild]

:

nass wrote:
:


I have been having to deal with "You chose to end the
nonresponsive program XXXX" on to many occasions daily with
different applications. I try to see what data the error report
contains so I "click here".

I see this:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

I search in all TEMP folders and in none can I fine any of these
referenced files.

At one point I was able to locate appcompat.txt and saved a copy
but now these files are gone.

On a regular basis I am discovering difficulties I suspect are
due to an attempt to deal with that IE 7 debacle. Now I am
wondering how long this war one bad software will go one.

Does anyone have a clue about how to either find or create these
files if this is needed? I have tried to Dos but have also had no
luck.

I am wondering if I am misunderstanding anything here as I don't
understand the file format. It looks like to me that
"WERf977.dir000\" is a folder that holds the text file
appcompat.txt. I have always "copied" and never typed. I also do
not understand the abbreviation ~1 after the Local Settings
hidden folder.

Can anyone tell me what I am missing here?

Thanks.



Hi Cliff,
appcompat.txt is the Log Error file for that App;ication and if
you submit this to MS by saying Yes for the Reporting of this
Error. If you want more Details about this erro you can open this
Text in a Notepad by doing so:
Open a Run Command and type in : notepad C:\DOCUME~1\ADMIN~1
here\LOCALLS~1\Temp\WER7b4e.droo\appcompat.txt click [OK] to
open the Log file in a notepad.

Try to scan for Viruses, you looks like having the Sheriff at
home, so get the Dogs out to park and get the Sheriff out by
scaning with another Anti-spyware like Spybot and disable the
Runing process for Ad-Aware.exe, also uninstall Adaware SE then
when all clean download it and install it beside Spybot on your
system.
Disable the entries for Ad-aware from the Start Up programs by
typing in the Run command:
msconfig click [OK] and on the System configuration click on
Start up Tab and uncheck the entries there and Reboot and perform
the scan. Download a new version of Adaware and spybot from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
HTH.
Let us know.
Regards,
nass
------
www.nasstec.co.uk

Hi nass and thanks for the reply. One problem I am having is with
accessing the updates. The application hangs and refers to these
files that are not there. I can not open them with note pad as I
can not find them. They are either missing or gone. I have tried
enditall, ending Zone Alarm, shutting down AVG, but no help. I ran
AV SW and Pest Patrol. I tried removing Ad-Aware and installing
again but now I am 256 days behind on the data base instead of 7. I
checked configuration against other systems that connect.

I get this same error with other applications that hang for no
apparent reason:

C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\Ad-Aware.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WERf977.dir00\appcompat.txt

Still unable to locate the referenced log files.

Still no solution.

Cliff.

1= Well Cliff, then Try to run Disk clean up and Delete your Temp
files then run the update and see if that will help.

2= If still no joy then do the following:
Downlpoad this tools:
The AuoRun:
http://www.microsoft.com/technet/sysinternals/utilities/autoruns.mspx
then the delinv:
http://www.purgeie.com/delinv/index.htm
Run the delinv but don't delete just locate the file location if it
appeared in the scan.

3= If all fail run the checkdsk by opening the Run command and type
in:
sfc /scannow click [OK] and let run, you may need your XP CD
handy. Perform each step (1,2,3) one at a time and reboot then
start the Updates. HTH.
Let us know.
Regards,
nass

ness I have been using Autoruns for some time now I just did not
read your first link. The other application seems to be for deleting
files that can not be done so otherwise. Considering the warning I
am not sure if I want to go in that direction. I may end up giving
up on Adaware for awhile and use something else. I just hate giving
up on things to easily.

Cliff

Well even giving up on adaware you need to remove all the traces from
your computer, so deliv comes handy just pin point the path and tick
the box in fornt of the files/folders for adaware and click delete
and you are done nothing left for adaware on your system.
Then may be after some updates thing come back in tune together and
you can try reinstalling ad-aware.
But be sure your computer is clean by runing online scan from another
vendors to get a second opinion about the health of your computer.
HTH.
Regards,
nass

OK, now I get it. Thanks yet one more time.