Recurring popup message.

[Frank Martin]

I keep getting a popup message called:-
*****

Media Center Receiver Service has encountered
a problem and needs to close. We are sorry
for the inconvenience.

Error sig:

szAppName : ehrecvr.exe szAppVer :
5.1.2715.3011 szModName : wmvdmoe.dll

szModVer : 7.0.0.1917 offset : 00001d4f

The files involved are:

C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\ehrecvr.exe.mdmp

C:\DOCUME~1\Frank\LOCALS~1\Temp\WERf4c2.dir00\appcompat.txt

***



I have tried deleting these two folders but
they keep omming back.

Please help, Frank

 

[Doug Knox - [MS-MVP]]

From MVP Jason Tsang's blog:

The version of wmvdmoe.dll (v7.0.0.1917) is old and will cause the
ehrecvr.exe to crash.

You need to get an updated version of the dll and replace it. Here's a link
to a newer version (v8.0.0.44778)

http://www.dlldump.com/download-dll-files_new.php/dllfiles/W/wmvdmoe.dll/8.00.00.44778/download.html

Note that this file is hosted on a non-Mircosoft site, and I normally
wouldn't advocate downloading Microsoft files from a non-Microsoft source,
but I don't know where else to get an updated version of this file.

Others have reported that this will fix this particular issue, so hopefully
it works for you too.

 

[Frank Martin]

Thank you, I found the location of the file
"ehrecvr.exe" (the one in the error message)
which I renamed, and a couple of others too,
and this made the problem go away.

This problem might have occured yesterday
when I downloaded the latest software for the
"Compro DTV" TV program which has been
working very well for about 2 years.

I found the file "ehrecvr.exe" in the
"Windows/eHome" directory, and there were
some files in the "Windows/pchealth"
directory too.

In hope I have done the right thing?

Regards.


"Doug Knox - [MS-MVP]" <[email protected]>
wrote in message