Problem downloading Flash Player

P

Peter

My problem seems to be very similar to that described in the post from 9/1
entitled "Unable to Download from Adobe", but I wasn't sure how to best
continue that thread.
More specifically, my difficulty has been with attempting to download Adobe
Flash Player. About two weeks ago, I went to a website that I have used
successfully recently, and received an error message saying that I needed to
install Flash Player (which I thought I already had, but then could not find
in my list of All Programs). I have tried to download Flash Player from the
Adobe site multiple times, but keep striking a message about the "Dr Watson
Debugger", every time I click the tab at the top of the browser to allow
Active-X, and then the browser freezes up and has to be closed.
I have tried everything I can think of to find a problem on my computer, but
running virus/malware scans, etc have not found anything unusual, or changed
the situation.
Today, there was a slight change when I once again tried to download Flash
Player (hoping that my problem might have gone away)....I was still unable to
download, but this time Dr Watson did not appear, but I got multiple messages
saying "A problem with this webpage caused Internet Explorer to close and
reopen this tab", until finally the page hung up. I even tried Firefox
instead of Explorer, but had exactly the same trouble.

I would be grateful if anyone can offer any further suggestions about how to
deal with this frustrating problem.
 
S

Smirnoff

Peter said:
My problem seems to be very similar to that described in the post from 9/1
entitled "Unable to Download from Adobe", but I wasn't sure how to best
continue that thread.
More specifically, my difficulty has been with attempting to download
Adobe
Flash Player. About two weeks ago, I went to a website that I have used
successfully recently, and received an error message saying that I needed
to
install Flash Player (which I thought I already had, but then could not
find
in my list of All Programs). I have tried to download Flash Player from
the
Adobe site multiple times, but keep striking a message about the "Dr
Watson
Debugger", every time I click the tab at the top of the browser to allow
Active-X, and then the browser freezes up and has to be closed.
I have tried everything I can think of to find a problem on my computer,
but
running virus/malware scans, etc have not found anything unusual, or
changed
the situation.
Today, there was a slight change when I once again tried to download Flash
Player (hoping that my problem might have gone away)....I was still unable
to
download, but this time Dr Watson did not appear, but I got multiple
messages
saying "A problem with this webpage caused Internet Explorer to close and
reopen this tab", until finally the page hung up. I even tried Firefox
instead of Explorer, but had exactly the same trouble.

I would be grateful if anyone can offer any further suggestions about how
to
deal with this frustrating problem.

Apart from running your anti-nasty programmes and checking that you do not
have any malware, try using the Flash Uninstaller

http://kb2.adobe.com/cps/141/tn_14157.html

Then try to reinstall again.
 
P

Paul

Peter said:
My problem seems to be very similar to that described in the post from 9/1
entitled "Unable to Download from Adobe", but I wasn't sure how to best
continue that thread.
More specifically, my difficulty has been with attempting to download Adobe
Flash Player. About two weeks ago, I went to a website that I have used
successfully recently, and received an error message saying that I needed to
install Flash Player (which I thought I already had, but then could not find
in my list of All Programs). I have tried to download Flash Player from the
Adobe site multiple times, but keep striking a message about the "Dr Watson
Debugger", every time I click the tab at the top of the browser to allow
Active-X, and then the browser freezes up and has to be closed.
I have tried everything I can think of to find a problem on my computer, but
running virus/malware scans, etc have not found anything unusual, or changed
the situation.
Today, there was a slight change when I once again tried to download Flash
Player (hoping that my problem might have gone away)....I was still unable to
download, but this time Dr Watson did not appear, but I got multiple messages
saying "A problem with this webpage caused Internet Explorer to close and
reopen this tab", until finally the page hung up. I even tried Firefox
instead of Explorer, but had exactly the same trouble.

I would be grateful if anyone can offer any further suggestions about how to
deal with this frustrating problem.

You can get a standalone installer here.

http://www.adobe.com/support/flashplayer/downloads.html

Flash Version 10.0.32.18

http://download.macromedia.com/pub/flashplayer/updaters/10/flash_player_update3_flash10.zip

In the Release folder, try using "Install Flash Player 10 ActiveX.exe" when you
want to install Flash on Internet Explorer. Use "Install Flash Player 10 Plugin.exe"
to install Flash on Firefox.

That may avoid issues with web based installation.

Paul
 
P

Peter

Thanks very much for your interest Smirnoff I have already tried the Flash
Uninstaller, but then still struck the same trouble.
 

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