Summer1 said:
I currectly have Flash Player version 10,0,45,2 installed.
I received a message that version 10.1.53.64 is now available so I clicked
to install it and it installed but when I went to Adobe's website to 'test'
which version I have, it stated that I still had 10,0,45,2.
When I checked Adone's website again, it stated that 'Flash Player 10.1 Beta
users must uninstall previous versions of Flash Player prior to
installation.' Since this is true and nothing was uninstalled, why did it
'claim' to install without any issues?
Thanks!
Where are you visiting to find which version of Adobe Flash Player is
installed on your host?
http://www.adobe.com/software/flash/about/ is
the one that I remember.
http://kb2.adobe.com/cps/155/tn_15507.html shows you the currently
installed version ... maybe. As the article notes, you might see an
older version reported. The idea is that you have to close ALL
instances of the web browser (Internet Explorer) and then use just ONE
instance to do the install. After exiting IE, use the sorted Processes
panel in Task Manager to ensure there are no instances of iexplore.exe
running.
Similarly, to do an uninstall, also make sure that no instances of any
web browser are still running by using Task Manager to check. In fact,
http://kb2.adobe.com/cps/191/tn_19166.html says to do the uninstall and
then reboot your computer before doing the install. Can't see why a
reboot is needed since the de-registration of an AX control doesn't
require a reboot. After using their normal Add/Remove Programs entry
for Adobe Flash Player to uninstall it, I also run their uninstaller
utility to do any possible further cleanup. You can find it at:
http://www.adobe.com/support/flashplayer/downloads.html
Make sure you are logged on with administrator rights when doing both
the uninstall (and uninstaller cleanup utility) and the install. Even
if you are logged in under an admin-level account, make sure some
security software isn't reducing privileges on your web browser's
process; for example, using 3rd party software (like Online Armor's
RunSafer option) and other security software or by using SRPs (Software
Restriction Policies) in Windows, you can force a process, like the web
browser, to open under a LUA (limited user account) token which reduces
its privileges.
If you got stuck with installing their download manager then uninstall
that, too. For installs, I don't bother using their normal web page
since that pollutes my host with their superfluous download manager.
Instead I retrieve the installer file itself and do the install (and
with no download manager installed or needed). Rather than hunt around
for their download page and link, I usually fail the install to find a
separate link for the download of the install file When I click on the
yellow "Agree and Install Now" button, I ignore the popup alerting me to
allow the download or install and instead click on the link at the
bottom of the page labelled "If it does not start, <click here> for
troubleshooting information". At the bottom of the troubleshooting
page, I click on the link labelled "If you are still having problems,
<click here to download>". Also make damn sure to always uncheck their
bundled Google Toolbar foistware.
