doc watson debugger error with adobe download attempt

[Robbywon]

I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
installed all recent updates from Microsoft. I have downloaded Java updates
as well. I have tried to download adobe reader and flash player with windows
firewall on and off as well as AVG antivirus on and off.
Every time I try to download adobe reader or flash player I get a doc
watson debugger error and the internet explorer 8 freezes at which time I
bring up the device manager and end the process. I have run avg in safe mode
and malware bites as well to see if anything was swong and nothing is amiss
in those areas.
What do I need to do to correct this issue. Reinstall XP?
Any positive suggestions would be appreciated. Thanks. Please send replies
to (e-mail address removed)

 

[Akshay Chandra]

Please provide details of your OS. Version, Service pack details. Also, if
you have installed .NET Framework 2.0 or above, please post in the
information.

Akshay Chandra
MCDST, MCP

 

[Robbywon]

running xp professional 32bit- service pack 3 all recent updates-- and have
installed .NET framework 3.0 SP 2 with optional updates

 

[Robbywon]

Is that the information you requested? Or do I need to give more?

 

[Allan]

I have reinstalled XP Pro on my old Acer 4653LMI. I have downloaded and
installed all recent updates from Microsoft. I have downloaded Java
updates
as well. I have tried to download adobe reader and flash player with
windows
firewall on and off as well as AVG antivirus on and off.
Every time I try to download adobe reader or flash player I get a doc
watson debugger error and the internet explorer 8 freezes at which time I
bring up the device manager and end the process. I have run avg in safe
mode
and malware bites as well to see if anything was swong and nothing is
amiss
in those areas.
What do I need to do to correct this issue. Reinstall XP?
Any positive suggestions would be appreciated. Thanks. Please send replies
to (e-mail address removed)

Go to http://www.adobe.com and sign up for an Adobe ID (personal account).
Then you can post to Adobe forums with questions about installing Macromedia
Flash, Shockwave, Adobe Reader, Adobe AIR, etc. . It may have nothing to do
with your installation of Windows XP Pro.

 

[Randem]

Reset IE8 to the default settings and try again.

 

[Robbywon]

Went in through the back door as Administrator and downloaded files to
external drive then installed and it worked. Thanks Allan, Randem, and Akshay.