G
gene
Windows xp pro
Dell laptop
Problem started with sp1 installed
Problem is still occuring after installing SP2
No other problems.
If the laptop is turned off, not just restarted, the
printers in the printer folder disappear. This happens
75% of the time. This requires the laptop to be turned
off and back on two to three times before the printers
reappear. Word, Outlook, Excel, ect finds no printers
installed. If you go to printers and faxes you find no
printers installed and add a printer will not allow you
to add a printer whether local or network. This occures
most often when using the docking station but will also
happen when not using the docking station.
Dell laptop
Problem started with sp1 installed
Problem is still occuring after installing SP2
No other problems.
If the laptop is turned off, not just restarted, the
printers in the printer folder disappear. This happens
75% of the time. This requires the laptop to be turned
off and back on two to three times before the printers
reappear. Word, Outlook, Excel, ect finds no printers
installed. If you go to printers and faxes you find no
printers installed and add a printer will not allow you
to add a printer whether local or network. This occures
most often when using the docking station but will also
happen when not using the docking station.