Printer won't print

[Guest]

Just upgraded from Me to XP Home on my Dell Dimension 8100. My HP LaserJet
4L worked just fine using Me. Now, I cannot print anything using XP. I have
re-installed the printer, etc., but when I try to print, nothing happens. I
believe I have also searched HP's site for drivers etc.

Any ideas?

P.S. I am a computer dummy, so directions suited to a first graer would be
much appreciated.

Thanks.

 

[Alan Morris [MSFT]]

No problem since this is an old one and well documented. Thanks for giving
the necessary information in your post.


http://support.microsoft.com/default.aspx?scid=kb;en-us;313468&Product=winxp
Dell Dimension 8100 Computer Cannot Print After You Install Windows XP

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Allan-

So the article is telling me to simply configure the LPT port to use EPP or
PS/2 printing (whatever that means )? Is there anything else that I will
need to do following that?

Thanks for earlier quick reply.

Jon

 

[Alan Morris [MSFT]]

Nothing else. Dell should have a BIOS upgrade that sets the port to this
mode but changing it manually works just as well.

Are you comfortable getting to the BIOS setting of the computer?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Alan-

Thank you so much for your help. It worked...and I am now out of the
spousal doghouse.

Jon

Nothing else. Dell should have a BIOS upgrade that sets the port to this
mode but changing it manually works just as well.

Are you comfortable getting to the BIOS setting of the computer?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Allan-

So the article is telling me to simply configure the LPT port to use EPP
or
PS/2 printing (whatever that means )? Is there anything else that I
will
need to do following that?

Thanks for earlier quick reply.

Jon

 

[Guest]

I'm having this same problem with an HP LJ 6L, but I no longer have a valid
service tag, so Dell will not respond to my enquiries. Can you explain to me
how I might fix the Bios myself?

Nothing else. Dell should have a BIOS upgrade that sets the port to this
mode but changing it manually works just as well.

Are you comfortable getting to the BIOS setting of the computer?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Allan-

So the article is telling me to simply configure the LPT port to use EPP
or
PS/2 printing (whatever that means )? Is there anything else that I
will
need to do following that?

Thanks for earlier quick reply.

Jon

 

[Alan Morris [MSFT]]

reboot the machine. When POST (Power On Self Test) occurs watch the screen
for how you enter the system BIOS configuration. F2 or Del are common key
strokes. It's F2 on my Dell 220. Look for Integrated Devices or something
to do with Onboard devices. Find Parallel or LPT Port configuration. Set
to PS2 or AT

Save your changes and reboot.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I'm having this same problem with an HP LJ 6L, but I no longer have a
valid
service tag, so Dell will not respond to my enquiries. Can you explain to
me
how I might fix the Bios myself?

Nothing else. Dell should have a BIOS upgrade that sets the port to this
mode but changing it manually works just as well.

Are you comfortable getting to the BIOS setting of the computer?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

Allan-

So the article is telling me to simply configure the LPT port to use
EPP
or
PS/2 printing (whatever that means )? Is there anything else that I
will
need to do following that?

Thanks for earlier quick reply.

Jon

:

Just upgraded from Me to XP Home on my Dell Dimension 8100. My HP
LaserJet
4L worked just fine using Me. Now, I cannot print anything using XP.
I
have
re-installed the printer, etc., but when I try to print, nothing
happens.
I
believe I have also searched HP's site for drivers etc.

Any ideas?

P.S. I am a computer dummy, so directions suited to a first graer
would
be
much appreciated.

Thanks.

 

[Guest]

Worked like a charm! Thanks!!

reboot the machine. When POST (Power On Self Test) occurs watch the screen
for how you enter the system BIOS configuration. F2 or Del are common key
strokes. It's F2 on my Dell 220. Look for Integrated Devices or something
to do with Onboard devices. Find Parallel or LPT Port configuration. Set
to PS2 or AT

Save your changes and reboot.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I'm having this same problem with an HP LJ 6L, but I no longer have a
valid
service tag, so Dell will not respond to my enquiries. Can you explain to
me
how I might fix the Bios myself?

Nothing else. Dell should have a BIOS upgrade that sets the port to this
mode but changing it manually works just as well.

Are you comfortable getting to the BIOS setting of the computer?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

Allan-

So the article is telling me to simply configure the LPT port to use
EPP
or
PS/2 printing (whatever that means )? Is there anything else that I
will
need to do following that?

Thanks for earlier quick reply.

Jon

:

Just upgraded from Me to XP Home on my Dell Dimension 8100. My HP
LaserJet
4L worked just fine using Me. Now, I cannot print anything using XP.
I
have
re-installed the printer, etc., but when I try to print, nothing
happens.
I
believe I have also searched HP's site for drivers etc.

Any ideas?

P.S. I am a computer dummy, so directions suited to a first graer
would
be
much appreciated.

Thanks.