Printer Offline

G

Guest

My printer says it is offline, but it will print copies of anything scanned
only. How do i get my printer back online and printing everything.
 
T

Tony

ashes21 said:
My printer says it is offline, but it will print copies of anything scanned
only. How do i get my printer back online and printing everything.
Click to expand...

Go to Printers and Faxes, right click on your printer, left click on "Use
Printer On-line"
Tony
MS MVP Printing/Imaging
 
G

Guest

Been trying that. It just goes from saying offline-offline to just
offline..it won't say online.
 
T

Tony

ashes21 said:
Been trying that. It just goes from saying offline-offline to just
offline..it won't say online.
Click to expand...

In that case you should probably try uninstalling and reinstalling the printer,
see whether that corrects the problem.
Tony
MS MVP Printing/Imaging
 
G

Guest

It does print. It just does not print anything from the internet, only what
we scan in to the computer. I want to know why it will print one thing and
not the other and why it will print when it says it is offline?
 
T

Tony

Are you saying that when you copy a document using the printer front panel
controls it is OK?
If so, can you scan using the PC and then print OK?
What make and model is your printer?
Tony
 

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