Printer and XP

[Karen F]

Up until today my printer was fine. I don't use it that often but when I
went to print today this is the message I received, "The Print Spooler
Service Is Not Running" Does anyone know what that means? I have to
print my taxes. Thanks.

 

[williamtell]

Possibly if you have third party software installed for your particlar
printer, when was the last time you updated the drivers?
Just a thought!

 

[Karen F]

I never updated them and it always worked. Shall I reinstall the printer?


--
Karen

Possibly if you have third party software installed for your particlar
printer, when was the last time you updated the drivers?
Just a thought!

 

[JD]

Up until today my printer was fine. I don't use it that often but when I
went to print today this is the message I received, "The Print Spooler
Service Is Not Running" Does anyone know what that means? I have to
print my taxes. Thanks.

Might not be important but what kind of printer? And what tax software?

Try this: Control Panel, Administrative Tools, Component Services, click
on Services (Local) and scroll down to Print Spooler. You can grab the
lower left corner of the window with your mouse to make it bigger. For
the Print Spooler, the startup Type should be Automatic. Is yours set
that way? And is the Status, Started?

 

[Karen F]

Dell printer and H & R Block Tax program. It printed after I put the tax
program on the computer. The only thing I recently added was Itunes.

 

[Don Phillipson]

Dell printer and H & R Block Tax program. It printed after I put the tax
program on the computer. The only thing I recently added was Itunes.

Dell printer drivers are known to have certain bugs.
(I forget the exact problem and its solution, but I
had to sort this out for a friend a couple of years ago.)

1. The Spooler is one of the "services," that can be set
On/Off/Automatic. As JD advised, you should check
the (long) list of Services, verify that Spooler is either
always On or Automatic, and verify that the setting is
unchanged after reboot.
2. If you cannot then print, search for new drivers,
uninstal the printer, and reinstal it from scratch with
new drivers (from Dell.)
3. Then test the printer and post results here.

 

[JD]

Dell printer and H& R Block Tax program. It printed after I put the tax
program on the computer. The only thing I recently added was Itunes.

Did you look at Control Panel like I suggested?

Control Panel, Administrative Tools, Component Services, click
on Services (Local) and scroll down to Print Spooler. You can grab the
lower left corner of the window with your mouse to make it bigger. For
the Print Spooler, the startup Type should be Automatic. Is yours set
that way? And is the Status, Started?

 

[Karen F]

Yes but it didn't work. What if I do a system restore?

 

[Don Phillipson]

Yes but it didn't work. What if I do a system restore?

Repost with more details. We do not know if you mean:
-- You could not reach the / Services panel
-- You could not reset / Services / Print spooler
-- You could reset this but it did not survive reboot.

 

[Milt]

Karen,

Have you tried shutting down and restarting your computer and the printer?
Just shut them down, wait a minute or two and restart them.

Milt

 

[John John - MVP]

Yes but it didn't work. What if I do a system restore?

What do you mean "it didn't work"? That doesn't tell us if the Spooler
service is running and if it is set to start automatically when the
computer is booted. Are you familiar with the Command Prompt? Can you
run this command and give us the results?

sc qc spooler

Tip: With a redirector (>) you can send the output of the command to a
text file then copy and paste from the text file to your post, example:

sc qc spooler >c:\spool.txt

John

 

[JD]

Yes but it didn't work. What if I do a system restore?

I'm NOT recommending a system restore.

Checking the Print Spooler doesn't have an option to not work. It needs
to be set to Automatic or you'll have the problem you described.

What do you mean when you say "it didn't work."?

You need to remove the signature deliminator in your signature. See the
two dashes above your name? That's actually two dashes and a space and
when someone replies to your post everything after the two dashes and a
space disappear. It's designed to not repeat your signature but since
you top post it's removing more than your signature.

 

[Jose]

Yes but it didn't work.   What if I do a system restore?

--
Karen

Did you look at Control Panel like I suggested?

Control Panel, Administrative Tools, Component Services, click
on Services (Local) and scroll down to Print Spooler. You can grab the
lower left corner of the window with your mouse to make it bigger. For the
Print Spooler, the startup Type should be Automatic. Is yours set that
way? And is the Status, Started?

Start with the easy stuff.

Click Start, Settings, Printers and Faxes to see your printing
environment.

The printer with the check mark is the default printer. It the Status
Ready? If not, you will never print until it is.

Right click the default Ready printer, Properties, Print Test Page and
see if that simple operation works.

 

[Ken Blake, MVP]

You need to remove the signature deliminator in your signature. See the
two dashes above your name? That's actually two dashes and a space and
when someone replies to your post everything after the two dashes and a
space disappear. It's designed to not repeat your signature but since
you top post it's removing more than your signature.

Please note that your signature is quoted above. Although removing
everything after the two dashes and space is a standard, whether it
happens or not depends on what newsreader you use, and how you set its
options. I have that removal turned off here, since some people don't
follow the standard.

 

[Ian D]

Up until today my printer was fine. I don't use it that often but when I
went to print today this is the message I received, "The Print Spooler
Service Is Not Running" Does anyone know what that means? I have to
print my taxes. Thanks.

In the Advanced tab of the printer properties, try the
"Print directly to the printer setting". This will by-pass
the print spooler. If it works it won't solve your spooler
issue, but at least you will get you taxes printed. Direct
printing is a foreground task, so it's best to let it finish
before using the computer for other tasks.

 

[John John - MVP]

Dell printer? The Print Spooler Service Is Not Running? Dell printers
are/were made by Lexmark and Lexmark printers place a Spool dependency
on the LexBce server. Make sure that the LexBce service is running then
try to start the spooler service again.

John

 

[JD]

Please note that your signature is quoted above. Although removing
everything after the two dashes and space is a standard, whether it
happens or not depends on what newsreader you use, and how you set its
options. I have that removal turned off here, since some people don't
follow the standard.

I'm using SeaMonkey as my newsreader and I can't find a setting in
options to defeat the sig delim. Doesn't turning it off kind of defeat
the purpose of the sig delim?

I'd rather complain to the people that don't follow the standard. 8-(

I'll ask in my SeaMonkey newsgroup if there is a way to disable it.

 

[John John - MVP]

I'm using SeaMonkey as my newsreader and I can't find a setting in
options to defeat the sig delim. Doesn't turning it off kind of defeat
the purpose of the sig delim?

Thunderbird is the same, I never bothered to much with it but now that
Ken has mentioned it... what he says makes a lot of sense. I think that
the Mozilla readers can probably do this in the config files. SeaMonkey
should be about similar to this:

http://www.mozilla.org/support/thunderbird/edit
Editing Configuration Files

Let us know what you find out...

I'd rather complain to the people that don't follow the standard. 8-(

It's a lot easier to do what Ken says...

John

 

[Ken Blake, MVP]

I'm using SeaMonkey as my newsreader and I can't find a setting in
options to defeat the sig delim.

Sorry, I didn't to imply that all newsreaders have that setting, but
some do, so I was merely pointing out that your statement wasn't 100%
accurate.

Doesn't turning it off kind of defeat
the purpose of the sig delim?

Yes, if nobody has anything but their signature after the delimiter.
But no, when people put their signature before material which should
be quoted (and *many* people do that).

I'd rather that everyone had their signature in the right place so I
don't need to have it turned off. But since so many people don't have
it in the right place, for me it's better to have it turned off.

I'd rather complain to the people that don't follow the standard. 8-(

Your choice, but if you do, you'll do a lot of complaining.

 

[JD]

Thunderbird is the same, I never bothered to much with it but now that
Ken has mentioned it... what he says makes a lot of sense. I think that
the Mozilla readers can probably do this in the config files. SeaMonkey
should be about similar to this:

http://www.mozilla.org/support/thunderbird/edit
Editing Configuration Files

Let us know what you find out...



It's a lot easier to do what Ken says...

John

Can't really find the setting right now. I'll ask in my SeaMonkey
newsgroup but I'm probably not going to change the setting. Why should I
alter my preferred way of doing things for a person that doesn't know
how to use the sig. delim. correctly? Different strokes for different
folks, as the kids say.