Print subsystem is unavailable - Win2000

[L Mehl]

Hello --

My printing subsystem was trashed after opening a large and complex Word
document.

Before doing a major cleanout or printer-related files and devices, I could
neither print nor add a printer.

I now see the subject message when I attempt to add a printer.

I have the following file:
c:\winnt\system32\spoolsv.exe]

I have reloaded Win 2000.


This sequence suggested in another newsgroup does not solve the problem.
-------------------------------------------------
Check that the Print Spooler service is running:
Start > Settings > Control Panel
Administrative Tools > Services
Find the service "Print Spooler".
Check that it is set to "Automatic" start-up.
If it is not running then start it (right click it and select "Start")

My setting already says "Automatic"
-------------------------------------------------


Another suggestion I saw was:
-------------------------------------------------
Run regedit.exe, then navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler
"ImagePath" must be a Reg_Expand_SZ type.

My registry shows this value
-------------------------------------------------


Is there something I should reinstall?

Thank you in advance for any help.

Larry Mehl

 

[Dave Patrick]

-------------------------------------------------
Check that the Print Spooler service is running:
Start > Settings > Control Panel
Administrative Tools > Services
Find the service "Print Spooler".
Check that it is set to "Automatic" start-up.
If it is not running then start it (right click it and select "Start")

My setting already says "Automatic"
-------------------------------------------------

Also make sure that the service is running. Check Event Viewer for errors.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello --
|
| My printing subsystem was trashed after opening a large and complex Word
| document.
|
| Before doing a major cleanout or printer-related files and devices, I
could
| neither print nor add a printer.
|
| I now see the subject message when I attempt to add a printer.
|
| I have the following file:
| c:\winnt\system32\spoolsv.exe]
|
| I have reloaded Win 2000.
|
|
| This sequence suggested in another newsgroup does not solve the problem.
| -------------------------------------------------
| Check that the Print Spooler service is running:
| Start > Settings > Control Panel
| Administrative Tools > Services
| Find the service "Print Spooler".
| Check that it is set to "Automatic" start-up.
| If it is not running then start it (right click it and select "Start")
|
| My setting already says "Automatic"
| -------------------------------------------------
|
|
| Another suggestion I saw was:
| -------------------------------------------------
| Run regedit.exe, then navigate to
| HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler
| "ImagePath" must be a Reg_Expand_SZ type.
|
| My registry shows this value
| -------------------------------------------------
|
|
| Is there something I should reinstall?
|
| Thank you in advance for any help.
|
| Larry Mehl
|
|

 

[L Mehl]

Dave --

Thanks for writing.

In Print Spooler Properties > General tab
Service status: shows "Stopped"
When I click the Start button, I get this message:
=======================================================
Microsoft Management Console
---------------------------
Could not start the Print Spooler service on Local Computer.

Error 1058: The service cannot be started, either because it is disabled or
because it has no enabled devices associated with it.
---------------------------
OK
=======================================================

Device manager shows no devices like "Printers ...".
I assume this is because I performed a major cleanout or printer-related
files and devices after reading newsgroup postings after the problem first
appeared.

When I click Start > Settings > Printers > Add printer
I get the message:
=============================
Out of Resources
---------------------------
Printer operation cannot continue due to lack of resources. The print
subsystem is unavailable.
---------------------------
OK

=============================

Do I have a chicken-and-egg situation here?

Can you help me further?

Thanks for any assistance.

Larry

-------------------------------------------------
Check that the Print Spooler service is running:
Start > Settings > Control Panel
Administrative Tools > Services
Find the service "Print Spooler".
Check that it is set to "Automatic" start-up.
If it is not running then start it (right click it and select "Start")

My setting already says "Automatic"
-------------------------------------------------

Also make sure that the service is running. Check Event Viewer for errors.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello --
|
| My printing subsystem was trashed after opening a large and complex Word
| document.
|
| Before doing a major cleanout or printer-related files and devices, I
could
| neither print nor add a printer.
|
| I now see the subject message when I attempt to add a printer.
|
| I have the following file:
| c:\winnt\system32\spoolsv.exe]
|
| I have reloaded Win 2000.
|
|
| This sequence suggested in another newsgroup does not solve the problem.
| -------------------------------------------------
| Check that the Print Spooler service is running:
| Start > Settings > Control Panel
| Administrative Tools > Services
| Find the service "Print Spooler".
| Check that it is set to "Automatic" start-up.
| If it is not running then start it (right click it and select "Start")
|
| My setting already says "Automatic"
| -------------------------------------------------
|
|
| Another suggestion I saw was:
| -------------------------------------------------
| Run regedit.exe, then navigate to
| HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler
| "ImagePath" must be a Reg_Expand_SZ type.
|
| My registry shows this value
| -------------------------------------------------
|
|
| Is there something I should reinstall?
|
| Thank you in advance for any help.
|
| Larry Mehl
|
|

 

[Dave Patrick]

I'll assume it's not disabled. The "major cleanout" may well be the problem.
Is the 'Remote Procedure Call (RPC)' service running?

If so these may help.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/kb/q292175/

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306952

Be sure to apply these to your repair install before connecting to any
network.

http://download.microsoft.com/download/E/6/A/E6A04295-D2A8-40D0-A0C5-241BFECD095E/W2KSP4_EN.EXE
http://www.microsoft.com/technet/security/bulletin/MS03-043.mspx
http://www.microsoft.com/technet/security/bulletin/MS03-049.mspx


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave --
|
| Thanks for writing.
|
| In Print Spooler Properties > General tab
| Service status: shows "Stopped"
| When I click the Start button, I get this message:
| =======================================================
| Microsoft Management Console
| ---------------------------
| Could not start the Print Spooler service on Local Computer.
|
| Error 1058: The service cannot be started, either because it is disabled
or
| because it has no enabled devices associated with it.
| ---------------------------
| OK
| =======================================================
|
| Device manager shows no devices like "Printers ...".
| I assume this is because I performed a major cleanout or printer-related
| files and devices after reading newsgroup postings after the problem first
| appeared.
|
| When I click Start > Settings > Printers > Add printer
| I get the message:
| =============================
| Out of Resources
| ---------------------------
| Printer operation cannot continue due to lack of resources. The print
| subsystem is unavailable.
| ---------------------------
| OK
|
| =============================
|
| Do I have a chicken-and-egg situation here?
|
| Can you help me further?
|
| Thanks for any assistance.
|
| Larry

 

[L Mehl]

Dave --

RPC --
Status: Started; Startup Type: Automatic
RPC Locator --
Status: blank; Startup Type: Manual

Assuming it is RPC that you asked about, I will get started on your other
references.

Thank you for your help.

Larry

 

[Dave Patrick]

The in-place upgrade may be your next step.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave --
|
| RPC --
| Status: Started; Startup Type: Automatic
| RPC Locator --
| Status: blank; Startup Type: Manual
|
| Assuming it is RPC that you asked about, I will get started on your other
| references.
|
| Thank you for your help.
|
| Larry

 

[L Mehl]

Dave --

I appreciate the guidance and quick response, and will get started.

On another topic:
Can you tell me what tool you use to monitor your newsgroup postings and
responses?

Larry

 

[Dave Patrick]

Same as you're using I use Outlook Express 6

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave --
|
| I appreciate the guidance and quick response, and will get started.
|
| On another topic:
| Can you tell me what tool you use to monitor your newsgroup postings and
| responses?
|
| Larry

 

[L Mehl]

Dave --

I performed the In-place Windows 2000 upgrade.

Sad to report that the problem persists.

When I use Start > Settings > Printers > Add Printer
I get the message:
========================
Out of Resources
---------------------------
Printer operation cannot continue due to lack of resources. The print
subsystem is unavailable.
---------------------------
OK

========================

My folder
C:\WINNT\system32\spool\PRINTERS
is empty.

Are there some essential files which must be in that or other folders in
order for the "Add Printer" function to work?

A new problem which I can live with until the printer problem is fixed is
that a "Windows Installer" window frequently appears:
containing the message
"Preparing to install"

Thanks for any additional help.

Larry

 

[Dave Patrick]

See if something here helps.

http://support.microsoft.com/?kbid=260142

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave --
|
| I performed the In-place Windows 2000 upgrade.
|
| Sad to report that the problem persists.
|
| When I use Start > Settings > Printers > Add Printer
| I get the message:
| ========================
| Out of Resources
| ---------------------------
| Printer operation cannot continue due to lack of resources. The print
| subsystem is unavailable.
| ---------------------------
| OK
|
| ========================
|
| My folder
| C:\WINNT\system32\spool\PRINTERS
| is empty.
|
| Are there some essential files which must be in that or other folders in
| order for the "Add Printer" function to work?
|
| A new problem which I can live with until the printer problem is fixed is
| that a "Windows Installer" window frequently appears:
| containing the message
| "Preparing to install"
|
| Thanks for any additional help.
|
| Larry