Print Spooler unable to Start


G

Guest

Hello,

My "Print Spooler Service" will not start.

It does not start with windows while booting, but I do not receive an error
message.

I have tried to start it manually, (Control Panel/Administrative
Tools/Component Services/ right click Print Spooler and click start), however
I get the following error message:

"Could not start the Print Spooler service on Local Computer.
Error 1068: The dependency service or group failed to start"


Any help would be greatly appreciated.
Memorex.
 
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J

John John

The print spooler depends on the Remote Procedure Call (RPC). Make sure
that both of those are set to Automatic Start. Do you now or did you
ever have a Lexmark or Dell printer installed on the computer? Lexmark
printers change the spooler dependencies.

John
 
G

Guest

RPC is set to start automatically, and is on.

I had previously installed the Lexmark X1180. It worked fine, but then I
un-installed the drivers and removed the printer. Everything still worked
fine, and I was able to use another printer, (HP Deskjet 720c) over a LAN
connection, but then the print spooler error started. I can't install the
Lexmark drivers again as it says it requires the Print Spooler to be running.
 
J

John John

Open a Command Prompt and issue the following command:

sc config spooler depend= RPCSS

Note that there is a space after the = but none before. After you run
the command try restarting the spooler with this command:

net start spooler

If that doesn't fix things you may need to thoroughly clean the print
spooler. You can use the Resource Kit's Cleanspl.exe to do this:

Windows Server 2003 Resource Kit Tools
http://www.microsoft.com/downloads/...69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

or do it manually:

"Spooler subsystem app has encountered a problem and needs to close" and
"Operation could not be completed" error messages
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

Bruce Sanderson has a very good help page for these kinds of problems:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm#LexmarkDriver

John
 
G

Guest

The Print Spooler service started successfully after running the command to
modify the dependency.

Thanks for your help.


Daniel.
 
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G

Guest

John John said:
Open a Command Prompt and issue the following command:

sc config spooler depend= RPCSS

Note that there is a space after the = but none before. After you run
the command try restarting the spooler with this command:

net start spooler

If that doesn't fix things you may need to thoroughly clean the print
spooler. You can use the Resource Kit's Cleanspl.exe to do this:

Windows Server 2003 Resource Kit Tools
http://www.microsoft.com/downloads/...69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en

or do it manually:

"Spooler subsystem app has encountered a problem and needs to close" and
"Operation could not be completed" error messages
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

Bruce Sanderson has a very good help page for these kinds of problems:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm#LexmarkDriver

John
 
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G

Guest

This procedure restored all of my machine's network printing features.
Only prompt was "enable bi-directional support," which is dimmed in my
printer's property box.
 

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