Print Spooler service terminated unexpectedly.

[James]

I am getting the message on my windows 2k server with sp4
loaded "The Print Spooler service terminated unexpectedly".
When I loaded sp4 print spooler is going down daily. I
have Citrix Metraframe XP loaded on top of this server.
Any Ideas?

 

[Vera Noest [MVP]]

Check if one of these post-SP4 hotfixes applies to your situation:

822834 - Spooler Failure Causes High CPU Usage in the Winlogon.exe
and Spoolsv.exe Processes on a Windows 2000 Terminal Server
http://support.microsoft.com/?kbid=822834

820550 - Spooler Service Crashes When You Submit a Print Job and an
Event ID 7031 Message Is Logged in the System Log
http://support.microsoft.com/?kbid=820550

816972 - Access Violation in the Print Spooler When You Try to Print
http://support.microsoft.com/?kbid=816972

 

[Guest]

Microsoft Knowledge Base Article - 822384
I am also looking for these updated post-SP4 hotfixes.
Let me know if you find them.
Thnx..
----- James wrote: -----

I am getting the message on my windows 2k server with sp4
loaded "The Print Spooler service terminated unexpectedly".
When I loaded sp4 print spooler is going down daily. I
have Citrix Metraframe XP loaded on top of this server.
Any Ideas?

 

[Vera Noest [MVP]]

Are you sure you have the correct KB article number?

822834 - Spooler Failure Causes High CPU Usage in the Winlogon.exe
and Spoolsv.exe Processes on a Windows 2000 Terminal Server
http://support.microsoft.com/?kbid=822834

822384 - Some Windows 2000 Hotfixes May Cause a Conflict with Service
Pack 4 for Windows 2000
http://support.microsoft.com/?kbid=822384

I think you want the first want if you have printer spooler problems.

Anyway, you are *not* going to "find" these hotfixes. Hotfixes are
normally not available for general download. Instead, phone Microsoft
Support and ask for it. Hotfixes are free of charge, if you don't ask
other support questions during the same phone call.