Print driver will not install

[Guest]

I am trying to install a print driver on a Windows XP Dell Laptop computer.
Each time it displays "Operation could not be completed" The print spooler
is running. It did not matter what driver I tried to install. Also, I
noticed that there is not a list of available printers when using the Add
printers program.

Any suggestions would be appreciated.

 

[Cari \(MS-MVP\)]

What make and model printer are you trying to install?

Are you logged on as an Administrator?

 

[Guest]

It did not matter what printer I tried to install. I tried to install a HP
2200 laserjet driver, Xerox Phaser 8400 driver. I was logged on as an
administrator.

Since this correspondence, I have re-imaged the computer.
It appears that one way to correct this issue was to boot off of the XP CD
and choose Repair. I did not try this though.

Thanks,

Jerry

What make and model printer are you trying to install?

Are you logged on as an Administrator?