Powerpoint 2003 crashes on save

J

Jerry

I'm hoping someone can assist me. I have Office 2003 Professional on my work
laptop and its up to date and current. I have a strange problem in that
every time I save a powerpoint presentation the program immediately crashes
as soon as I hit either save as or save. The response is "Microsoft Office
PowerPoint has encountered a problem and needs to close. We are sorry for the
inconvenience.
The error signature reads :
AppName: powerpnt.exe App ver 11.0.8227.0 AppStamp: 486d6096
ModName: ixodma32.dll ModVer: 5.1.2003.628 ModStamp: 3efe39e4
fDebug:0 Offset: 0015473

I've tried the detect and repair option under the power point help menu
which ran but did not fix the issue. I also went into add/remove programs and
chose Office repair which also ran fine but did not fix the issue. I'm
thinking maybe this ixodma32.dll may be corrupted? Can anyone help? Note
this is a chronic issue (can duplicate every single attempt) and not an
intermittent one. All other Office apps work just fine.
 
L

Lucy Thomson

I think re-installing the OS may be a bit over the top - disabling add-ins
(as Steve suggests) would be simpler ;-)

Lucy
 
J

Jerry

Thank you all for your input. I just checked and I don't have any powerpoint
2003 add ins installed at all. I just checked my add or remove programs and
see a program IXOS-econ Clents and IXOS-econ Clients Languages. Not sure if
they tie into the whole ixodma issue.
 
J

Jerry

I think I just fixed the issue!! You guys helped point me in the right
direction. When I googled IXOS it appears that it is often used with SAP
GUI. This is a tool I have on my work laptop. So I reinstalled my SAP GUI
application and it in turn re-installed my IXOS client. I rebooted and ran
powerpoint. I tried to save and I got a message "Please wait while IXOS
client is being configured" After a few minutes the box went away and I seem
to be saving fine with no crashes!

Thanks for your assistance gang!
 

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