power managements clashing

G

Guest

If I dont use my toshiba laptop for 15 mins I get locked up on a blue screen
because the toshiba power management sais dont standby or hibernate but the
microsoft p.m. sais do.How do switch off microsoft p.m. when it wont let me
select microsoft p.m. to switch it off.
 
B

Bob I

Do you have administrative rights to do this? Power settings are per
user. So if you don't have admin rights to do this you will need to
raise the account level to change them, and then lower it again.
 
G

Guest

I am the administrater as "user" "guest " is not activated .There are no
other users.Warning sais "Power options close microsoft power options and use
toshiba power management" When selecting power management ,toshiba comes up
but dulls (deactivates) before I can select microsoft to switch it off.
 
B

Bob I

Then the answer is to Contact Toshiba, as it is their software
installation which is having an issue.
 
G

Guest

I,ll contact Toshiba . I only started having this problem after a shop did
some work . I was hoping there was an easy solution as the shop is some
distance and would proberly charge me again by now !
 
B

Bob I

Yes, if the shop loaded software from a generic disk and broke the
Toshiba software then you could see what you report. You may wish to ask
the shop what they may have done. But you will likely need to use the
Toshiba CD to fix it correctly.
 

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