Poor sound on Phillips DVD+RW SDVD 8820

[drekth]

Hi,

Help please.

I have a Dell Inspiron 9400 which has a problem when I try to play Audio Discs. My system operates Windows XP and I have an ASDL Modem.

When I start up or close down the pc the normal sound signal is ok so I assume the speakers must be ok.

Some sound does get through from the audio disk but is breaking up whilst the swirly background visuals on-screen are ok. I ran 'Driver Detective' and the Driver is reported to be ok. Other discs containing data only are ok to view.

Do you think a replacement DVD + RW unit is required please.

thank you

Drekth

 

[floppybootstomp]

Transfer some audio files to your hard disk and play them. If they sound ok then suspect your optical drive.

Prove the audio disks play ok on a different CD player.

Before replacing the drive try a laser lens cleaning disk on it (they're about £5 - £7 from Staples, PC World et al). If playback still rubbish - new drive.

And I'd steer clear of Driver Detective - it's rubbish.

 

[drekth]

Phillips DVD+RW SDVD 8820

Hi Floppybootstomp,
Thank you for your express advice. I tried the audio disk on another computer - it was ok. I borrowed a laser lens cleaner - still not ok. I transferred some audio files to hard disk on the Inspiron - played faultlessly. So it looks like I will have to borrow from the wife to buy a new optical drive.
I uninstalled Driver Detective.

Many thanks again for your guidance.

Drekth