t said:The computer is new and came with Windows 8.1.
And that is the 32- or 64-bitwise version of Windows 8.1?
I re-installed the Realtek audio card drivers, but there is no sound.
Did you get the drivers from Dell or Realtek? For Dell:
For 64-bit Windows 8.1, they list Realtek high-definition audio driver,
version 126.96.36.19916.,A00, release date 1/6/2014. Since this is a
low-level driver, did you reboot after installing it?
The CPU connects to the Dell 24 Monitor - S2440L monitor via VGA cable.
You mean the video output (backpanel) goes to that monitor. VGA does
not carry any audio signals.
If the monitor has speakers and you're trying to use them, you will need
to either use a HDMI video cable (video+sound) or run the audio-out from
the case's backpanel to an audio-in connector on the monitor. If, for
example, what you have is this monitor:
it has only DVI and VGA connectors. That monitor has no speakers and
those connection types don't carry sound. So don't expect any sound to
come out of that monitor.
Checking in the sounds option in Control panel shows external speakers
are needed. I see there is a message in sound icon in bottom right that
no speakers or headphones are plugged in.
Glanced at the Dell manual at
and from page 11, it appears that they have a front panel audio connector
That is for connecting a headphone. Peculiarly their manual doesn't
specify the backpanel connectors. Instead you need the quick start
Page 2, item 18, is the sound outputs. Neither manual tells you how to
connect the external powered speakers. One of those sound outputs goes
to the external powered speakers. My guess it's the green one.
Here's a pic of the Dell Inspiron 3847 (well, one config for that
I think the middle one (green) is for audio output (front speakers).
The blue one is probably for rear speakers. Pink is the mic input. The
online specs for 3847 lists only DVI and VGA for video out yet this pic
shows VGA (15-pin Dsub) and HDMI. Whether or not the sound was wired to
the HDMI connector depends on implementation. In some cases, you have
to run a cable from a header on the mobo for sound to the video out.
However, I don't see the monitor has speakers so it doesn't matter if
the HDMI connector carries sound or not.
In Device manager, I see Bluetooth Audio device, Intel Display audio,
Realtek High Definition Audio all of which have the right drivers.
And in the sound applet in Control Panel, which audio device is
currently selected as the audio output device? I haven't bothered with
Windows 8 for home use so you'll have to figure out how to select from
multiple sound devices as to which one goes to the audio-out backpanel
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