plug and play not working

C

cormaira

i've just bought an mp3 player
it's a ****ty one but i don't see any reasons why that should cause an
problems
it's an alba 128mb
when i plug it into the computer it isn't detected and plug and pla
doesn't show up
another strange thing is when i turn my computer on plug and play show
up and tries to install a printer but no printer is plugged into it
when i cancel this message it appears again but then goes away after
cancel it the second time

when i ran services.msc i saw that plug and play was disabled for som
reason so i enabled it
but it's still not being detected.
 
S

Sharon F

i've just bought an mp3 player
it's a ****ty one but i don't see any reasons why that should cause any
problems
it's an alba 128mb
when i plug it into the computer it isn't detected and plug and play
doesn't show up
another strange thing is when i turn my computer on plug and play shows
up and tries to install a printer but no printer is plugged into it.
when i cancel this message it appears again but then goes away after i
cancel it the second time

when i ran services.msc i saw that plug and play was disabled for some
reason so i enabled it
but it's still not being detected..

For plug and play to work - a few things have to happen. You took care of
the first part - enabling the plug and play service. Next the device has to
communicate info to Windows about itself. Once those two things happen,
it's time for the drivers to install. Hardware vendors supply drivers -
even the drivers that ship with Windows. If Windows has a driver for the
device, it's installed. All done. If Windows does not have the driver, then
you have to supply it (from the disk that came with the device or download
drivers from the manufacturers website).

It sounds like your device is not a plug and play device. It is not
communicating its identity to Windows properly. Apparently Windows is
picking up some info but unfortunately it seems to think the device is a
printer.

So now you need to backtrack a bit. If the device came with directions,
read the installation steps. If it came with a driver disk, check the
driver disk for more installation tips. If no directions or disk, check the
manufacturer's website for downloadable drivers and directions. Follow the
manufacturer's directions for installing device and drivers. Sometimes it
does not matter but there are some cases where you are required not to
attach the device until after drivers are installed.
 
C

cormaira

Sharon said:
On Sun, 23 Oct 2005 15:09:14 +0100, cormaira wrote:

i've just bought an mp3 player
it's a ****ty one but i don't see any reasons why that should cause
any
problems
it's an alba 128mb
when i plug it into the computer it isn't detected and plug and play
doesn't show up
another strange thing is when i turn my computer on plug and play
shows
up and tries to install a printer but no printer is plugged into it.
when i cancel this message it appears again but then goes away after
i
cancel it the second time

when i ran services.msc i saw that plug and play was disabled for
some
reason so i enabled it
but it's still not being detected..

For plug and play to work - a few things have to happen. You took care
of
the first part - enabling the plug and play service. Next the device
has to
communicate info to Windows about itself. Once those two things
happen,
it's time for the drivers to install. Hardware vendors supply drivers
-
even the drivers that ship with Windows. If Windows has a driver for
the
device, it's installed. All done. If Windows does not have the driver,
then
you have to supply it (from the disk that came with the device or
download
drivers from the manufacturers website).

It sounds like your device is not a plug and play device. It is not
communicating its identity to Windows properly. Apparently Windows is
picking up some info but unfortunately it seems to think the device is
a
printer.

So now you need to backtrack a bit. If the device came with
directions,
read the installation steps. If it came with a driver disk, check the
driver disk for more installation tips. If no directions or disk, check
the
manufacturer's website for downloadable drivers and directions. Follow
the
manufacturer's directions for installing device and drivers. Sometimes
it
does not matter but there are some cases where you are required not to
attach the device until after drivers are installed.




i have installed the driver from the disc
and plug and play has been detecting the phantom printer for the last 2
weeks but i only bought the mp3 today
and alba have no technical support site so it would seem and the
installation instructions in the booklet rely on plug and play to
install

hmm by the looks of it ..they really are a crap manufacturer
 

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