plug and play

[Guest]

okay i went and buy another hard drive for my computer it is an external usb
hard drive it said plug and play so went i plug it in the wizard came up and
said it couldn't find the hardware please help me please

 

[Guest]

External hard disks sometimes require high power sources and that's why it
comes with 3-way USB connections, 2 of them will be plugged to the USB
connections on your PC and the third to the hard disk itself. I faced that
problem but when I replaced the external case the hard disk worked fine.
Check and let me know.
--

 

[Guest]

okay that did not help the same external hard drive i tred it on my lab top
and it install right away so i just need some help with my desktop is there
some way of trouble shoot it so it will work please help thanks

 

[Mistoffolees]

okay that did not help the same external hard drive i tred it on my lab top
and it install right away so i just need some help with my desktop is there
some way of trouble shoot it so it will work please help thanks

What did the installation wizard want to install? Was the
external USB enclosure looking for a USB 2.0 port and there
were installed or available in the desktop?

 

[Mistoffolees]

What did the installation wizard want to install? Was the
external USB enclosure looking for a USB 2.0 port and there
were
***none***

installed or available in the desktop?

 

[Guest]

What did the installation wizard want to install? Was the
external USB enclosure looking for a USB 2.0 port and there
were installed or available in the desktop?

okay the wizard said it need the disk for installation but no disk came with it.it is plug and play i dont no what drivers i need to reinstall or what to do

 

[Ghostrider]

:


okay the wizard said it need the disk for installation but no disk came with it.it is plug and play i dont no what drivers i need to reinstall or what to do

You are running Windows XP? The USB drivers for the motherboard
are installed and USB is active in bios setup? In other words,
other USB devices are running properly? If all of the answers are
Yes, then this computer is looking at the external USB enclosure
as a different type of device. Re-read the instructions to make
sure that no further configuration of the external HD is required.
Visit its website and download any supporting files that might be
needed to recognize the hard drive.