Please help!

[Guest]

Hi- I just dowloaded a new application to my PC (AllSlots...online casino).
When I pull it up it'll work for about 5 minutes, then my computer shuts down
completely and restarts! Any suggestions??? Would greatly appreciate it
Sydney

 

[Will Denny]

Hi

If you don't see any error messages, right click on My Computer, select
Properties and then the Advanced tab. Click on Settings under Startup and
Recovery and disable 'Automatically restart'. Next time your PC reboots,
you should see a Blue Screen. Could you please post the Stop Code from the
BSOD?

Also, please have a look in the Event Viewer to see if any entries there may
refer to the problem

 

[Guest]

Hi Will-
The message that came up was IRQL_NOT_LESS_OR_EQUAL....I hope this is what
you wanted??? Also....where would I find Events Viewer?

 

[Terra Prime]

Taken from the MSDN Bug Check Code page:

Cause
This bug check is issued if paged memory (or invalid memory) is accessed
when the IRQL is too high.

The error that generates this bug check usually occurs after the
installation of a faulty device driver, system service, or BIOS.

If you encounter bug check 0xA while upgrading to a later version of
Windows, this error might be caused by a device driver, a system service, a
virus scanner, or a backup tool that is incompatible with the new version.

Resolving the Problem
If a kernel debugger is available, obtain a stack trace.

To resolve an error caused by a faulty device driver, system service, or
BIOS
1.. Restart your computer.
2.. Press F8 at the character-based menu that displays the operating
system choices.
3.. Select the Last Known Good Configuration option from the Windows
Advanced Options menu. This option is most effective when only one driver or
service is added at a time.

To resolve an error caused by an incompatible device driver, system service,
virus scanner, or backup tool
1.. Check the System Log in Event Viewer for error messages that might
identify the device or driver that caused the error.
2.. Try disabling memory caching of the BIOS.
3.. Run the hardware diagnostics supplied by the system manufacturer,
especially the memory scanner. For details on these procedures, see the
owner's manual for your computer.
4.. Make sure the latest Service Pack is installed.
5.. If your system has small computer system interface (SCSI) adapters,
contact the adapter manufacturer to obtain updated Windows drivers. Try
disabling sync negotiation in the SCSI BIOS, checking the cabling and the
SCSI IDs of each device, and confirming proper termination.
6.. For integrated device electronics (IDE) devices, define the onboard
IDE port as Primary only. Also, check each IDE device for the proper
master/slave/stand-alone setting. Try removing all IDE devices except for
hard disks.