shutdown problem

N

nithawk57

when ever i go to shut down my computer it logs off and windows shuts down
but it will restart after 3 minutes but it will shut down ok in safe mode. i
tried a selective startup test, closing all startup items dealing with
windows but it still restarts with all these closed. I have win xp home
edition, athlon xp 1900+ Any help will be appreciated.
 
N

nithawk57

Hi Brian: I checked the bios for "start on" items but didn't see anything
that said start or on but i set it to default setting and exited. It will not
shutdown even with the task manager only way to shut it off is with power
button on tower, any other suggestions?
 
N

nithawk57

Ok Gerry i downloaded that user profile hive cleanup service but i dont know
what it's suppose to do i rebooted but nothing happened. So i take it i dont
have a profile logging off problem. Any other suggestions.
 
G

Gerry

When installed the User Profile Hive Cleanup Service helps with
programmes not closing in a timely manner when you shutdown your
computer. You will see nothing other than two information reports in
Event Viewer recording it's activity. If you do not look in Event Viewer
you will see nothing.

Installing the the User Profile Hive Cleanup Service will not solve all
shutdown problems. Earlier I provided this link:
http://aumha.org/win5/a/shtdwnxp.htm which contains tips for
troublshooting shutdown problems. Do you still have the original
problem?

Have you inspected the System log in Event Viewer? Are there any Warning
or Error Reports since you installed the User Profile Hive Cleanup
Service

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
N

nithawk57

Hi Gerry: thanks for the help. I looked in eventviewer and the PHC service is
there but shows no errors at all but i did find a warning that lists event
56(atapi) and event 51(disk) sometimes i get these events sometimes i dont at
all. Is there a way to re-install the shutdown.exe file without having to
reformat everything?
--
KENEvent Type: Warning
Event Source: Disk
Event Category: None
Event ID: 51
Date: 3/20/2008
Time: 8:35:44 AM
User: N/A
Computer: CPQ24373103342
Description:
An error was detected on device \Device\Harddisk0\D during a paging operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 9a 00 00 c0 -...š..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 7a 10 00 00 00 00 00 00 z.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 30 00 00 00 00 @..0....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 10 00 00 0a 00 00 00 ........
0050: 00 00 0a 00 e8 96 41 85 ....è–A…
0058: 00 00 00 00 18 a8 4c 85 .....¨L…
0060: 00 00 00 00 9a 00 00 c0 ....š..À
0068: 28 00 06 45 30 77 00 00 (..E0w..
0070: 08 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........



:Event Type: Warning
Event Source: atapi
Event Category: None
Event ID: 56
Date: 3/20/2008
Time: 8:35:44 AM
User: N/A
Computer: CPQ24373103342
Description:
The driver failed to allocate memory.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 38 00 04 80 ....8..€
0010: 10 00 00 00 9a 00 00 c0 ....š..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 30 00 00 00 ....0...
0030: 1c 00 00 00 49 64 65 50 ....IdeP
 

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