Please Help !!!! win2k hangs at shutdown "Saving settings"

[shandy]

Hi,

I am having a knightmare trying to fix this problem. If I
have played a game on line, and then go to shut down my
o/s it hangs on saving settings. I have tried various
things to fix this,

Updated Mobo drivers
Changed A-V software
Removed patch attributed to a cause of this problem

Please help,

Regards,
Andy

 

[Jerold Schulman]

Hi,

I am having a knightmare trying to fix this problem. If I
have played a game on line, and then go to shut down my
o/s it hangs on saving settings. I have tried various
things to fix this,

Updated Mobo drivers
Changed A-V software
Removed patch attributed to a cause of this problem

Please help,

Regards,
Andy

Try installing UPHClean, tip 7815 in the 'Tips & Tricks' at
http://www.jsiinc.com

Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com

 

[Steve Parry [MVP]]

Hi,

I am having a knightmare trying to fix this problem. If I
have played a game on line, and then go to shut down my
o/s it hangs on saving settings. I have tried various
things to fix this,

Updated Mobo drivers
Changed A-V software
Removed patch attributed to a cause of this problem

Please help,

Regards,
Andy

try

start > run > gpedit.msc > Computer Configuration> Administrative
Template
System > Logon > Maximum retries to unload and update user profile ...
set
enabled and to say 5 ... default if not configured is 60!!

 

[Vance Green]

try

start > run > gpedit.msc > Computer Configuration> Administrative
Template
System > Logon > Maximum retries to unload and update user profile ...
set
enabled and to say 5 ... default if not configured is 60!!

and if you do this, your user profile is NOT updated, as implied,
so be careful.

Try this instead-

from a command prompt, issue:

net stop spooler

close the command window and see if you
can now shut down normally (more quickly).

 

[Gary Smith]

try

start > run > gpedit.msc > Computer Configuration> Administrative
Template
System > Logon > Maximum retries to unload and update user profile ...
set
enabled and to say 5 ... default if not configured is 60!!

I think that this is bad advice. Reducing the number of retries will mask
the symptom without curing the problem. When this situation arises, it's
possible that some registry data is not written to disk, which could
eventually cause problems, or at least be an inconvenience. UPHClean is a
much better way to go.

 

[Steve Parry [MVP]]

I think that this is bad advice. Reducing the number of retries will
mask the symptom without curing the problem. When this situation
arises, it's possible that some registry data is not written to disk,
which could eventually cause problems, or at least be an
inconvenience. UPHClean is a much better way to go.

but if the registry cannot be released sitting there for 5 seconds or 60
seconds makes no difference apart from the inconvenience of doing so!

 

[Gary Smith]

but if the registry cannot be released sitting there for 5 seconds or 60
seconds makes no difference apart from the inconvenience of doing so!

The beauty of UPHClean is that it frees the open handles so that the
registry can be released. The event log then has an entry like the
following instead of the Userenv 1000 entry.

Event Type: Information
Event Source: UPHClean
Event Category: None
Event ID: 1201
Date: 03/26/2004
Time: 20:30:35
User: HM-GLS\Evan
Computer: HM-GLS
Description:
The following handles in user profile hive HM-GLS\Evan
(S-1-5-21-1123561945-842925246-1343024091-1002) have been closed because
they were preventing the profile from unloading successfully:

spoolsv.exe (460)
HKCU\Software\Classes (0x2cc)
HKCU\Software\Classes\CLSID (0x30c)