Peculiar image preview problem, need help.

[James McIninch]

One of our home machines still runs Windows XP and it has recently developed
a problem whereby the filmstrip view of a folder of images shows the icon
preview below, but the string "preview not available" in the space above
where a larger image should be. If one clicks on the "View as a slideshow"
link in the sidebar, the screen turns black with the string "preview not
available" in the middle of it. If you attempt to preview a picture by
double-clicking on it, the screen flashes as if the Picture and Fax Viewer
application appears for a fraction of a second and disappears.

I have researched the problem and, based on what I had learned, I had
figured that the following would fix it:

regsvr32 -u %windir%\system32\shimgvw.dll
regsvr32 %windir%\system32\shimgvw.dll

.... which gave me confirmation that the DLL was reregistered, but didn't fix
the problem.

Any ideas?

 

[Rick Rogers]

Hi James,

You may want to replace the file as it may be damaged. Delete the one in the
dllcache folder first, then expand a new one from the
C:\Windows\SerivcePackFile\I386 directory using the "expand file" function
in msconfig.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org