Outlook with BCM installed on SQL server cant connect to database

  • Thread starter Kirk Conway \(Nectar\)
  • Start date

K

Kirk Conway \(Nectar\)

Question:
Can BCM 2007 client access a shared database hosted on SQL2005 on the same
machine client installed on?

I know this should not normally be done, but have new client who has one
remote user who is the MD who uses an RDP session to thier SBS 2003 box to
work. He does not want to have an extra desktop PC for his sole remote
access, or a Terminal Server when he's the only remote user.

The BCM database is on a custom instance/database on the SQL, but when
trying to connect to shared database, using the same details which work on
the workstations, it can connect and shows the database name.
But when we click Next we recive
"Business Contact Manager for Outlook could not complete your last action or
actions. Please try again."

In the event viewer we recive :
Event ID 17207
FCB::Open: Operating system error 32(error not found) occurred while
creating or opening file 'C:\Documents and Settings\%username%\Local
Settings\Application Data\Microsoft\Business Contact
Manager\MSSmallBusiness.mdf'. Diagnose and correct the operating system
error, and retry the operation.

and

Event ID 17204
FCB::Open failed: Could not open file C:\Documents and
Settings\%username%\Local Settings\Application Data\Microsoft\Business
Contact Manager\MSSmallBusiness.mdf for file number 0. OS error: 32(error
not found).
 
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J

Joe

Kirk said:
Question:
Can BCM 2007 client access a shared database hosted on SQL2005 on the
same machine client installed on?

I know this should not normally be done, but have new client who has one
remote user who is the MD who uses an RDP session to thier SBS 2003 box
to work. He does not want to have an extra desktop PC for his sole
remote access, or a Terminal Server when he's the only remote user.

The BCM database is on a custom instance/database on the SQL, but when
trying to connect to shared database, using the same details which work
on the workstations, it can connect and shows the database name.
But when we click Next we recive
"Business Contact Manager for Outlook could not complete your last
action or actions. Please try again."

In the event viewer we recive :
Event ID 17207
FCB::Open: Operating system error 32(error not found) occurred while
creating or opening file 'C:\Documents and Settings\%username%\Local
Settings\Application Data\Microsoft\Business Contact
Manager\MSSmallBusiness.mdf'. Diagnose and correct the operating system
error, and retry the operation.

and

Event ID 17204
FCB::Open failed: Could not open file C:\Documents and
Settings\%username%\Local Settings\Application Data\Microsoft\Business
Contact Manager\MSSmallBusiness.mdf for file number 0. OS error:
32(error not found).

I don't have a definite answer, but Outlook and Exchange should not be
installed on the same machine as there is a conflicting dll issue, see
http://support.microsoft.com/kb/266418
I've no idea whether this may be involved in the problem.

Presumably SQL Server is configured to listen on localhost. Certainly a
standalone BCM installation on a PC uses SQL Server and has no problem
talking to it.

You are obviously aware of the risks of letting users near servers, and
you may like to point out to the client that SBS is not licensed for
remote access for any purpose except server administration, and that
nobody should ever be running applications anywhere as a domain admin.
Also, a cheap headless workstation will cost less than a server rebuild.
 
L

Luther Blissett

I don't have a definite answer, but Outlook and Exchange should not be
installed on the same machine as there is a conflicting dll issue, seehttp://support.microsoft.com/kb/266418
I've no idea whether this may be involved in the problem.

Presumably SQL Server is configured to listen on localhost. Certainly a
standalone BCM installation on a PC uses SQL Server and has no problem
talking to it.

You are obviously aware of the risks of letting users near servers, and
you may like to point out to the client that SBS is not licensed for
remote access for any purpose except server administration, and that
nobody should ever be running applications anywhere as a domain admin.
Also, a cheap headless workstation will cost less than a server rebuild.

Ensure that the login sqlserver.exe is running with (typically
"Network Services") has permission to Read/Write folder 'C:\Documents
and Settings\%username%\Local
Settings\Application Data\Microsoft\Business Contact
Manager\ and the mdf file.
 
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K

Kirk Conway \(Nectar\)

I don't have a definite answer, but Outlook and Exchange should not be
installed on the same machine as there is a conflicting dll issue,
seehttp://support.microsoft.com/kb/266418
I've no idea whether this may be involved in the problem.

Presumably SQL Server is configured to listen on localhost. Certainly a
standalone BCM installation on a PC uses SQL Server and has no problem
talking to it.

You are obviously aware of the risks of letting users near servers, and
you may like to point out to the client that SBS is not licensed for
remote access for any purpose except server administration, and that
nobody should ever be running applications anywhere as a domain admin.
Also, a cheap headless workstation will cost less than a server rebuild.
Ensure that the login sqlserver.exe is running with (typically
"Network Services") has permission to Read/Write folder 'C:\Documents
and Settings\%username%\Local
Settings\Application Data\Microsoft\Business Contact
Manager\ and the mdf file.

I think I need to provide some more details, as I notice I didnt include
them in the original post

In BCM select an existing database we put the computer name as:

IEDGE\BCM2007,14327
we then click connect, and can see the database name - BCM1
It's when we then click next that we get the error.

I'm not sure why it's trying to link into local settings.
 

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