Outlook strips + character when importing contacts from CSV

M

ma0sm

I'm finding that whenever I import contacts with phone numbers with leading +
signs, the + is stripped in Outlook.

So with phone numbers in the form +44, importing will just store them as 44.
The problem with this is I sync my Nokia N95 phone with Outlook and when in
this form, all of my numbers are invalidated and undiallable.

This doesn't happen with Outlook 2000, that imports the numbers correctly,
retaining the +.

The exact reproduction steps I undertake are as follows:

1. In GMail, export contacts in Outlook format, creating contacts.csv.
2. Open Import & Export wizard in Outlook 2003.
3. Import from another program or file.
4. Comma Separated Values (Windows).
5. Select correct file to import.
6. Select contacts folder.
7. Finish.

After this, all contacts in the contacts folder are stripped of the leading +.

Has anyone else had this problem or know of a workaround?
 
D

Diane Poremsky [MVP]

Most people complain that outlook adds the + and it screws up dialing from
smart phones.

Can you import them to outlook 2000 and copy the contacts to 2003?
Otherwise, if you don't have many, you can open the contact in outlook and
it should add the + (click on the buttons beside the # to open the check
number dialog).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
M

ma0sm

Thanks for your reply.

I use GMail as my primary contacts location and update my Outlook on
occasion overwriting all existing entries. As this is not a one off, a
workaround like the 2000 import & 2003 copy wouldn't be a feasible solution.

Also, I have nearly 600 contacts, individual update wouldn't be an option.

I take it from your initial comment that I'm in the minority here and this
is unlikely to change?

Diane Poremsky said:
Most people complain that outlook adds the + and it screws up dialing from
smart phones.

Can you import them to outlook 2000 and copy the contacts to 2003?
Otherwise, if you don't have many, you can open the contact in outlook and
it should add the + (click on the buttons beside the # to open the check
number dialog).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ma0sm said:
I'm finding that whenever I import contacts with phone numbers with
leading +
signs, the + is stripped in Outlook.

So with phone numbers in the form +44, importing will just store them as
44.
The problem with this is I sync my Nokia N95 phone with Outlook and when
in
this form, all of my numbers are invalidated and undiallable.

This doesn't happen with Outlook 2000, that imports the numbers correctly,
retaining the +.

The exact reproduction steps I undertake are as follows:

1. In GMail, export contacts in Outlook format, creating contacts.csv.
2. Open Import & Export wizard in Outlook 2003.
3. Import from another program or file.
4. Comma Separated Values (Windows).
5. Select correct file to import.
6. Select contacts folder.
7. Finish.

After this, all contacts in the contacts folder are stripped of the
leading +.

Has anyone else had this problem or know of a workaround?
 
D

Diane Poremsky [MVP]

I haven't looked into it yet, so I don't know if something will change on
the import process (or if there is a way to make it work) - but it does seem
like you are in the minority. However, because the majority is mostly
working in outlook, not importing from CSV files, it doesn't reflect on your
problem.

I assume you'll looked at the CSV and verified the + exists in the record?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ma0sm said:
Thanks for your reply.

I use GMail as my primary contacts location and update my Outlook on
occasion overwriting all existing entries. As this is not a one off, a
workaround like the 2000 import & 2003 copy wouldn't be a feasible
solution.

Also, I have nearly 600 contacts, individual update wouldn't be an option.

I take it from your initial comment that I'm in the minority here and this
is unlikely to change?

Diane Poremsky said:
Most people complain that outlook adds the + and it screws up dialing
from
smart phones.

Can you import them to outlook 2000 and copy the contacts to 2003?
Otherwise, if you don't have many, you can open the contact in outlook
and
it should add the + (click on the buttons beside the # to open the check
number dialog).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


ma0sm said:
I'm finding that whenever I import contacts with phone numbers with
leading +
signs, the + is stripped in Outlook.

So with phone numbers in the form +44, importing will just store them
as
44.
The problem with this is I sync my Nokia N95 phone with Outlook and
when
in
this form, all of my numbers are invalidated and undiallable.

This doesn't happen with Outlook 2000, that imports the numbers
correctly,
retaining the +.

The exact reproduction steps I undertake are as follows:

1. In GMail, export contacts in Outlook format, creating contacts.csv.
2. Open Import & Export wizard in Outlook 2003.
3. Import from another program or file.
4. Comma Separated Values (Windows).
5. Select correct file to import.
6. Select contacts folder.
7. Finish.

After this, all contacts in the contacts folder are stripped of the
leading +.

Has anyone else had this problem or know of a workaround?
 
D

Diane Poremsky [MVP]

BTW - have you tried the sync tool instead of using CSV files?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


ma0sm said:
Thanks for your reply.

I use GMail as my primary contacts location and update my Outlook on
occasion overwriting all existing entries. As this is not a one off, a
workaround like the 2000 import & 2003 copy wouldn't be a feasible
solution.

Also, I have nearly 600 contacts, individual update wouldn't be an option.

I take it from your initial comment that I'm in the minority here and this
is unlikely to change?

Diane Poremsky said:
Most people complain that outlook adds the + and it screws up dialing
from
smart phones.

Can you import them to outlook 2000 and copy the contacts to 2003?
Otherwise, if you don't have many, you can open the contact in outlook
and
it should add the + (click on the buttons beside the # to open the check
number dialog).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


ma0sm said:
I'm finding that whenever I import contacts with phone numbers with
leading +
signs, the + is stripped in Outlook.

So with phone numbers in the form +44, importing will just store them
as
44.
The problem with this is I sync my Nokia N95 phone with Outlook and
when
in
this form, all of my numbers are invalidated and undiallable.

This doesn't happen with Outlook 2000, that imports the numbers
correctly,
retaining the +.

The exact reproduction steps I undertake are as follows:

1. In GMail, export contacts in Outlook format, creating contacts.csv.
2. Open Import & Export wizard in Outlook 2003.
3. Import from another program or file.
4. Comma Separated Values (Windows).
5. Select correct file to import.
6. Select contacts folder.
7. Finish.

After this, all contacts in the contacts folder are stripped of the
leading +.

Has anyone else had this problem or know of a workaround?
 

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