Outlook Express dissappearing email

R

RMcNeill

My client was using his pc yesterday-saw his mail in the
inbox. Got a message about virual memory low and walked
thru the steps given by the Microsoft wizard to increase
it. Afterwards his inbox mail had dissappeared(but
subfolders he created still exist). It was not a changed
view(I checked that). The inbox.DBX was time stamped at
the point of the error. I had to install a new drive(due
to the a disk space problem - older 12GB drive and kept
this drive a a secondary device-shows up fine in win2k-now
using 120GB) I imported the existing Outlook express file
into the new Outlook express on the new drive and none of
his mail PRIOR to the virtual memory issue is displayed.

I thought I could recover the mail also by installing
Outlook 2000, doing the import and running the inbox
repair tool...no such luck-I could not find the *.pst but
I do have mail that was received AFTER the error occurred.
I'll have to check the view to make sure the pst is not a
hidden file.

Any ideas are greatly welcomed.
 
L

Lanwench [MVP - Exchange]

Hi -

This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

If you're
accessing the Microsoft newsgroups through the MS Product Support
Services
Community Newsgroups
web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number.

A good website for information on OE is:
http://www.tomsterdam.com/
 
B

Brian Tillman

RMcNeill said:
My client was using his pc yesterday-saw his mail in the
inbox. Got a message about virual memory low and walked
thru the steps given by the Microsoft wizard to increase
it.

Ask in an Outlook Expresws newsgroup. (Hint: regsvr32 inetcomm.dll).
I thought I could recover the mail also by installing
Outlook 2000, doing the import and running the inbox
repair tool...no such luck-I could not find the *.pst but
I do have mail that was received AFTER the error occurred.
I'll have to check the view to make sure the pst is not a
hidden file.

The PST, by default, *is* in a hidden folder.
 

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