Restoring > 4GB Outlook PST

[Isaac Grover]

Good evening from Wisconsin,

I have a user that uses Outlook 2003 on Windows XP Professional to
access his POP3 account and over time his PST file has grown to just a
hair over 4GB. Now when he starts up Outlook, he receives an error
"Errors have been detected in the file <file_path>. Quit all mail-
enabled applications, and then use the Inbox Repair Tool." Using the
inbox repair tool doesn't work and cropping the PST before using the
inbox repair tool still doesn't work. The file system is NTFS.

I also copied the PST to a standalone test machine running Windows XP
Professional with NTFS, and used it as a data file for a test profile
I set up in Outlook 2003, with the same error. Doing the same on a
different test machine running Windows XP Professional and Outlook
2007 also yields the same error.

Are there any chances of recovering his older mail?

Thank you in advance,

 

[Diane Poremsky [MVP]]

what happens if you create a new pst and try to import the old mail?

 

[Diane Poremsky [MVP]]

oh, and if import fails, see if any tools here will recover it.
http://www.slipstick.com/problems/scanpst.asp

 

[Phil Carter]

We had this happen around 2 years ago, and had to buy a tool called "Stellar
PST Recovery". I remember this working pretty well for us. Good luck. -PC

 

[Isaac Grover]

We had this happen around 2 years ago, and had to buy a tool called "Stellar
PST Recovery". I remember this working pretty well for us. Good luck. -PC

Good afternoon,

As a followup to an old thread that I started, I purchased Stellar
Outlook PST Repair, and out of a 3.80GB PST file, it said it was only
able to recover 879MB. That's not even 25%, which is disappointing.
Maybe this particular PST file was special, but the product didn't
work for me so I'm asking for a refund. Hope it works better for
others in the future.