Outlook crashes on startup

J

Jimboat

i have a consitently recurring outlook 2002 (XP) problem. running
WinXPSP2. when outloook starts, it always gets the "Outlook has
encountered a problem and needs to shut down..." message, referencing
ntdll.dll in message.

i have reinstalled, created new .pst file, tried running with /safe
mode. all give me same Problem screen.

VERY frustrating! any idea where problem is?

/Jimboat
 
B

Brian Tillman

i have a consitently recurring outlook 2002 (XP) problem. running
WinXPSP2. when outloook starts, it always gets the "Outlook has
encountered a problem and needs to shut down..." message, referencing
ntdll.dll in message.

Very frequently asked question therse last few days. Your problem is with
CloudMark and they have a fix on their website.
 

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