Outlook 2007 will not import 2008 mail from pst file of Outlook 20

C

Clint

I recently bought a new Vista 64-bit pc and loaded Office Pro 2000 onto it.
Followed the Outlook 'How To' and tranfered my .pst files over to the new
computer, but Outlook 2000 would not show my Inbox mail from the year 2008.
Everything else seemed to be there... So I upgraded to Outlook 2007, hoping
this would solve the problem. Every attempt to import the .pst from the old
version of Outlook is met with "You do not have Permission to Access this
File..." message.
Can anyone possibly help me get my 2008 Inbox messages into my new Outlook
2007 folder?
 
G

Gordon

Clint said:
I recently bought a new Vista 64-bit pc and loaded Office Pro 2000 onto it.
Followed the Outlook 'How To' and tranfered my .pst files over to the new
computer, but Outlook 2000 would not show my Inbox mail from the year
2008.
Everything else seemed to be there... So I upgraded to Outlook 2007,
hoping
this would solve the problem. Every attempt to import the .pst from the
old
version of Outlook is met with "You do not have Permission to Access this
File..." message.
Can anyone possibly help me get my 2008 Inbox messages into my new Outlook
2007 folder?


What "Outlook Howto"? Most instructions now say NOT to use import.
Just do File-Open-Outlook Data File - as posted in all the Outlook groups
almost on a daily basis...
 
C

Clint

Yes, I am running Office Oulook 2007 (12.0.4518.1014); MSO (12.0.4518.1014)
with Product ID 89451-OEM-6672842-57153 on Win Vista Home Premium version
6.0.6001 with SP1 Build 6001...
I tried both the Import (from old "How To" instructions) and the Open Data
File paths, with similar results... The Import path leads to "File access
denied. You do not have the permission required to access the file
E:\backup.pst." And the File-Open-Outlook Data File path leads me to "File
access is denied. You do not have permission required to access the file
E:\backup.pst...
Thanks for any help...Jim
 
P

Pat Willener

Is it possible that the read-only attribute is set on your PST file? If
so, remove it, then try opening the file again.

If this does not solve your problem, check the ownership of the file.
 
B

Brian Tillman [MVP - Outlook]

Yes, I am running Office Oulook 2007 (12.0.4518.1014); MSO (12.0.4518.1014)
with Product ID 89451-OEM-6672842-57153 on Win Vista Home Premium version
6.0.6001 with SP1 Build 6001...
I tried both the Import (from old "How To" instructions) and the Open Data
File paths, with similar results... The Import path leads to "File access
denied. You do not have the permission required to access the file
E:\backup.pst." And the File-Open-Outlook Data File path leads me to "File
access is denied. You do not have permission required to access the file
E:\backup.pst...

If drive E is a CD or DVD drive, you should copy the PST to your C drive in,
say, Documents, remove the read-only atribute, then try to open it in Outlook.
 
C

Clint

Thank you...
The file on the cd was Read-Only. I copied to hard drive, and followed
File-Open-Outlook Data File, which took me to a dialogue box asking for a
"Password" to open the backup.pst file. Can you help me from here?
(Note: One other thing that I have tried is adding my old hard drive to the
new system, and then opening the original .pst file from that location.
Following File-Open-Outlook Data File, leads to the same "You do not have
permission..." message.)
I really appreciate the attention to this... I need those 2008 Inbox
messages...
 
B

Brian Tillman [MVP - Outlook]

The file on the cd was Read-Only. I copied to hard drive, and followed
File-Open-Outlook Data File, which took me to a dialogue box asking for a
"Password" to open the backup.pst file. Can you help me from here?

This is an indication that the file was not correctly burned to the CD. Since
you have access to the original disk, it's best to start there.
(Note: One other thing that I have tried is adding my old hard drive to the
new system, and then opening the original .pst file from that location.
Following File-Open-Outlook Data File, leads to the same "You do not have
permission..." message.)
I really appreciate the attention to this... I need those 2008 Inbox
messages...

Make sure it's not "read-only", just for grins. Move the file to your C
drive, take ownership of the file and you should be able to open it.
 
C

Clint

So I copied the .pst file from drive F: to drive C:, looked for "Read Only"
checkbox to be clear, and tried the File-Open-Outlook Data... path, which
lead me to the same "Access denied..." message....
I tried restarting the pc, and now I cannot get past a dialogue box that
asks for a password to open the "backup" file (name of my .pst file from old
computer), everytime I try to start Outlook 2007. I cannot click anywhere on
that dialogue box without causing the Outlook window to close.... I have
tried opening Outlook in Safe Mode, without getting past that Password
dialogue window...
Have I wrecked it?
Do you need more information about my system?
Thanks for all of you guys' attention to this...
 
C

Clint

Ok, I wasn't copying the old folders to the correct location on the new hard
drive... The process I was executing kept creating a new "Personal Folders"
folder under the "Mail Folders" tab in the Navigation Pane...
The correct path to the default location for copying the old folders on my
Vista system is C:\\Users\Username\AppData\Local\Microsoft\Outlook... You can
find the path to your default .pst location by right-clicking on the default
"Personal Folders" folder under "Mail" - "Mail Folders" in the Navigation
Pane, and select Properties-General tab-Advanced...
You have to go to Control Panel-Folder Options-View-Show Hidden Files and
Folders... to be able to follow that path via "Start-Computer-C:\\..."
Hope this helps someone else someday...
Thanks to everyone who tried to help me.
 

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