Outlook 2007 running CPU high

[Captain Apollo]

Hello All,

Hoping that there is someone out there that has seen this issue because I am
in a real pickle with e-mails, calenders and tasks that may have been
corrupted. So here is some background

Computer: Dell Inspiron 6400 Laptop
CRU: Intel Core 2 Duo T5500
Memory: 2-Gb
HDD 120-Gb
OS - Windows Vista with the latest updates sine 14th November, 2007
Antivirus: Trend Internet Security 2007 with the latest update since 16th
November, 2007 with twice daily full HDD scan with the latest this morning
proved all OK. It is currently scanning once again.

One thing about Office 2007 that it is more problems that it is worth as if
I don't have a solid answer, it looks like that I might have to reinstall
this f*****g thing in order to solve this issue. Even then I have this
daunting feeling that the problem will reimerge very quickly.

Here goes.

Currently my ourlook takes e-mails from three servers:

1 - The main is the Outlook Exchange that has remote capabilities for me
read from home or anywhere around the world with Internet connection.
2 - My standard POP3 Server that I have used for many years from my ISP.
3 - My hotmail account also that I have used for many years.

This morning the Outlook seems to perform to its acceptible standards where
I was typing in some tasks. These tasks were assigned to the exchange
server however as a backup I decided to copy them to my personal folder's
tasks. This was supposed to be a simple task however Murphy's law stated
that this is where the problem starts.

The processor jumped massivly from from the average 5% to 60% and it just
remained there. My memory usage went from 788-Mb to over 1-Gb. The
operating system did not see that the application was not responding anymore
and I could freely move from one application to another however a little
slow because the CPU is being used by Outlook.

The obvious thing was that I attempted to restart the Outlook by closing via
the Task Manager. I closed from the Process Tree by the software
application directly and the restarted it. Outlook appeared okay to access
the e-mails however whenever I attempted to access the calendar or the Task,
the CPU usage started to jump straight back up.

A stupid idea maybe was to restart the computer but the Outlook started up
as usual with the problem coming back with vengence whenever I wanted to
access the tasks once again. After become rather frustrated with the
f*****g outlook, I decided that maybe let the computer sort itself out while
I went shopping for a few hours. After two hours... you guessed it the CPU
was still at 60% and the laptop was running rather warm that I had to place
it onto one of those pads that takes heat away from things quickly.

Now that the problem looks deep rooted some how, I attempted to restart the
Outlook in Safe mode. The Outlook immediately starts to consume CPU and it
will not stop.

The last resort was to diagnose the Outlook by using the Microsoft Diagnose
software. That software was about as useless as brests on a bull.

Anything... and I mean ANYTHING that may be usefull so that I can get this
running back again before I ditch the whole Office and reinstall it back a
frigin again.

Frustrated and p****d off

Kindest Regards

Tom

 

[Gord Dibben]

This is an Excel newsgroup.

Perhaps you would be better served posting this to an Outlook newsgroup.

Several links to Outlook groups here..........

http://aumha.org/nntp.htm


Gord Dibben MS Excel MVP

 

[Captain Apollo]

This is an Excel newsgroup.

Perhaps you would be better served posting this to an Outlook newsgroup.

Several links to Outlook groups here..........

http://aumha.org/nntp.htm


Gord Dibben MS Excel MVP

Oh bugger... wrong group.

Glad to see someone is observant.

 

[Gord Dibben]

Hope you have good luck with a resolution to the problem.

Gord

 

[Lv]

Yup, not only Outlook 2007, Office 2007 suite will use more CPU usage.
So try to think another way: is your PC too slow. haha

 

[Captain Apollo]

What do you think?

Yup, not only Outlook 2007, Office 2007 suite will use more CPU usage.
So try to think another way: is your PC too slow. haha

 

[Captain Apollo]

Found out to be a corrupt file when I initially transferred my tasks from
the exchange server to my local computer's tasks.

I found out this the very long way.

delete the profile and then recreate the profile in Outlook however prior to
deleting the profile is to remember to copy just the e-mails (not the tasks
which is corrupting the file) into another folder. Delete the corrupted
folder and recreate the profile.

Outlook stabilised however this was a good lesson learnt.