Outlook 2007 CPU running too high.

C

Captain Apollo

Hello All,

Hoping that there is someone out there that has seen this issue because I am in a real pickle with e-mails, calenders and tasks that may have been corrupted. So here is some background
a.. Computer: Dell Inspiron 6400 Laptop
b.. CRU: Intel Core 2 Duo T5500
c.. Memory: 2-Gb
d.. HDD 120-Gb
e.. OS - Windows Vista with the latest updates sine 14th November, 2007 Antivirus: Trend Internet Security 2007 with the latest update since 16th November, 2007 with twice daily full HDD scan with the latest this morning proved all OK. It is currently scanning once again.
One thing about Office 2007 that it is more problems that it is worth as if I don't have a solid answer, it looks like that I might have to reinstall this f*****g thing in order to solve this issue. Even then I have this daunting feeling that the problem will reimerge very quickly.

Here goes.

Currently my ourlook takes e-mails from three servers:
1.. The main is the Outlook Exchange that has remote capabilities for me read from home or anywhere around the world with Internet connection.
2.. My standard POP3 Server that I have used for many years from my ISP.
3.. My hotmail account also that I have used for many years.
This morning the Outlook seems to perform to its acceptible standards where I was typing in some tasks. These tasks were assigned to the exchange server however as a backup I decided to copy them to my personal folder's tasks. This was supposed to be a simple task however Murphy's law stated that this is where the problem starts.

The processor jumped massivly from from the average 5% to 60% and it just remained there. My memory usage went from 788-Mb to over 1-Gb. The operating system did not see that the application was not responding anymore and I could freely move from one application to another however a little slow because the CPU is being used by Outlook.

The obvious thing was that I attempted to restart the Outlook by closing via the Task Manager. I closed from the Process Tree by the software application directly and the restarted it. Outlook appeared okay to access the e-mails however whenever I attempted to access the calendar or the Task, the CPU usage started to jump straight back up.

A stupid idea maybe was to restart the computer but the Outlook started up as usual with the problem coming back with vengence whenever I wanted to access the tasks once again. After become rather frustrated with the f*****g outlook, I decided that maybe let the computer sort itself out while I went shopping for a few hours. After two hours... you guessed it the CPU was still at 60% and the laptop was running rather warm that I had to place it onto one of those pads that takes heat away from things quickly.

Now that the problem looks deep rooted some how, I attempted to restart the Outlook in Safe mode. The Outlook immediately starts to consume CPU and it will not stop.

The last resort was to diagnose the Outlook by using the Microsoft Diagnose software. That software was about as useless as brests on a bull.

Anything... and I mean ANYTHING that may be usefull so that I can get this running back again before I ditch the whole Office and reinstall it back a frigin again.

Frustrated and p****d off

Kindest Regards

Tom
 
C

Captain Apollo

Recent virus scan showed nothing.
Hello All,

Hoping that there is someone out there that has seen this issue because I am in a real pickle with e-mails, calenders and tasks that may have been corrupted. So here is some background
a.. Computer: Dell Inspiron 6400 Laptop
b.. CRU: Intel Core 2 Duo T5500
c.. Memory: 2-Gb
d.. HDD 120-Gb
e.. OS - Windows Vista with the latest updates sine 14th November, 2007 Antivirus: Trend Internet Security 2007 with the latest update since 16th November, 2007 with twice daily full HDD scan with the latest this morning proved all OK. It is currently scanning once again.
One thing about Office 2007 that it is more problems that it is worth as if I don't have a solid answer, it looks like that I might have to reinstall this f*****g thing in order to solve this issue. Even then I have this daunting feeling that the problem will reimerge very quickly.

Here goes.

Currently my ourlook takes e-mails from three servers:
1.. The main is the Outlook Exchange that has remote capabilities for me read from home or anywhere around the world with Internet connection.
2.. My standard POP3 Server that I have used for many years from my ISP.
3.. My hotmail account also that I have used for many years.
This morning the Outlook seems to perform to its acceptible standards where I was typing in some tasks. These tasks were assigned to the exchange server however as a backup I decided to copy them to my personal folder's tasks. This was supposed to be a simple task however Murphy's law stated that this is where the problem starts.

The processor jumped massivly from from the average 5% to 60% and it just remained there. My memory usage went from 788-Mb to over 1-Gb. The operating system did not see that the application was not responding anymore and I could freely move from one application to another however a little slow because the CPU is being used by Outlook.

The obvious thing was that I attempted to restart the Outlook by closing via the Task Manager. I closed from the Process Tree by the software application directly and the restarted it. Outlook appeared okay to access the e-mails however whenever I attempted to access the calendar or the Task, the CPU usage started to jump straight back up.

A stupid idea maybe was to restart the computer but the Outlook started up as usual with the problem coming back with vengence whenever I wanted to access the tasks once again. After become rather frustrated with the f*****g outlook, I decided that maybe let the computer sort itself out while I went shopping for a few hours. After two hours... you guessed it the CPU was still at 60% and the laptop was running rather warm that I had to place it onto one of those pads that takes heat away from things quickly.

Now that the problem looks deep rooted some how, I attempted to restart the Outlook in Safe mode. The Outlook immediately starts to consume CPU and it will not stop.

The last resort was to diagnose the Outlook by using the Microsoft Diagnose software. That software was about as useless as brests on a bull.

Anything... and I mean ANYTHING that may be usefull so that I can get this running back again before I ditch the whole Office and reinstall it back a frigin again.

Frustrated and p****d off

Kindest Regards

Tom
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top