Outlook 2007 does not receive messages vista

S

Sirius

Hello,

I am trying to fix a friend's problem so any help would be great.

When we click on send/receive, nothing happens,
no progress shows.

When he sends to himself, you can see the message leave the outbox but does
not go to the inbox.

ISP confirmed settings are correct.

"test account settings" works fine.

Tried office diagnostics - did not help.

Repair office in add-remove programs - did not help.

Downloaded all updates - did not help.

Turned on logging. In the opmlog.log there is no reference to the POP3
server, strange. Only SMTP.

What could we try next? Thank you.
 
T

Terry

This can be caused by having the Web Search toolbar installed.
Try un-installing and see if the issue is still there

Kind regards

Terry
 
W

wangdong

Make sure you sure your pst files was all right? if not, you can try
a tool called Advanced Outlook Repair. You can download a free demo
version at http://www.datanumen.com/aor/aor.exe . I think it is a
useful repair tool for you. It is easy to recover your PST file by
using its wizard. It is a powerful tool to recover messages, folders
and other objects from corrupt or damaged Microsoft Outlook PST
files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/

Wangdong
 
W

wangdong

Make sure you sure your pst files was all right? if not, you can try
a tool called Advanced Outlook Repair. You can download a free demo
version at http://www.datanumen.com/aor/aor.exe . I think it is a
useful repair tool for you. It is easy to recover your PST file by
using its wizard. It is a powerful tool to recover messages, folders
and other objects from corrupt or damaged Microsoft Outlook PST
files.

Detailed information about Advanced Outlook Repair can be found at
http://www.datanumen.com/aor/


Wangdong
 

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