Outlook 2007 closing unexpectedly

[Regal]

Outlook 2007 keep closing unexpectedly when I am simply trying to read my
e-mail and sometimes when I am not even doing anything. An Outlook icon
appears in the tray, but when I move my mouse pointer to it, it disappears.
Outlook will ALWAYS close if the reminders pop-up window appears and I try to
individually dismiss, or snooze a reminder. The only way I can get past the
pop-up reminders window, without Outlook closing, is to click on the X
(close) in the upper right corner of the Window. The problem of Outlook
closing with the reminders window has been going on since I first installed
the Office Suite over 1 year ago. The problem of Outlook closing at the
other times is a reasonably new issue; it started within the past couple of
months, before the issue of Vista and Office SP2's

Windows Vista Home Premium 64-bit (SP2)
Microsoft Office 2007 (SP2)
All released Microsoft Vista & Office updates installed

[System Summary]
Written at: 06/02/09 23:04:10

Item Value
OS Name Microsoft® Windows Vista™ Home Premium x64
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ATHLON64
System Manufacturer GBT___
System Model GBTUACPI
System Type x64-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 5400+, 2800 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F3, 3/4/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name ATHLON64\Paul
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.00 GB
Total Virtual Memory 5.88 GB
Available Virtual Memory 3.78 GB
Page File Space 1.95 GB
Page File C:\pagefile.sys

 

[DL]

If you've had problems from the initial installation, something is very
wrong.
No err msgs?
Have you run Office Diagnostics?
Have you tried starting Outlook using the safe switch (hold down crtl key
whilst starting Outlook) is the problem replicated?

 

[Roady [MVP]]

What is being logged to the Event Viewer regarding this?
Does it work correctly in Outlook Safe Mode?
Start-> type; outlook.exe /safe

Additionally see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

 

[Regal]

No error messages.
I ran Office Diagnostics and it made one change - it installed a new Outlook
launch icon that uses OUTLOOK.EXE /recycle. It did make a difference, I was
able to snooze a reminder without Outlook closing. But, Outlook is still
closing unexpectedly when I am not doing anything.

I also checked the Event Viewer for the latest unexpected closing, the
following are the event details, which I don't understand at all:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft Office 12 Sessions" />
<EventID Qualifiers="0">7003</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-05T06:40:34.000Z" />
<EventRecordID>525</EventRecordID>
<Channel>OSession</Channel>
<Computer>ATHLON64</Computer>
<Security />
</System>
- <EventData>
<Data>6</Data>
<Data>Microsoft Office Outlook</Data>
<Data>12.0.6423.1000</Data>
<Data>12.0.6425.1000</Data>
</EventData>
</Event>

If you've had problems from the initial installation, something is very
wrong.
No err msgs?
Have you run Office Diagnostics?
Have you tried starting Outlook using the safe switch (hold down crtl key
whilst starting Outlook) is the problem replicated?

Outlook 2007 keep closing unexpectedly when I am simply trying to read my
e-mail and sometimes when I am not even doing anything. An Outlook icon
appears in the tray, but when I move my mouse pointer to it, it
disappears.
Outlook will ALWAYS close if the reminders pop-up window appears and I try
to
individually dismiss, or snooze a reminder. The only way I can get past
the
pop-up reminders window, without Outlook closing, is to click on the X
(close) in the upper right corner of the Window. The problem of Outlook
closing with the reminders window has been going on since I first
installed
the Office Suite over 1 year ago. The problem of Outlook closing at the
other times is a reasonably new issue; it started within the past couple
of
months, before the issue of Vista and Office SP2's

Windows Vista Home Premium 64-bit (SP2)
Microsoft Office 2007 (SP2)
All released Microsoft Vista & Office updates installed

[System Summary]
Written at: 06/02/09 23:04:10

Item Value
OS Name Microsoft® Windows VistaT Home Premium x64
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ATHLON64
System Manufacturer GBT___
System Model GBTUACPI
System Type x64-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 5400+, 2800 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F3, 3/4/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name ATHLON64\Paul
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.00 GB
Total Virtual Memory 5.88 GB
Available Virtual Memory 3.78 GB
Page File Space 1.95 GB
Page File C:\pagefile.sys

 

[Regal]

No error messages.
I ran Office Diagnostics and it made one change - it installed a new Outlook
launch icon that uses OUTLOOK.EXE /recycle. It did make a difference, I was
able to snooze a reminder without Outlook closing. But, Outlook is still
closing unexpectedly when I am not doing anything.

I also checked the Event Viewer for the latest unexpected closing, the
following are the event details, which I don't understand at all:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft Office 12 Sessions" />
<EventID Qualifiers="0">7003</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-05T06:40:34.000Z" />
<EventRecordID>525</EventRecordID>
<Channel>OSession</Channel>
<Computer>ATHLON64</Computer>
<Security />
</System>
- <EventData>
<Data>6</Data>
<Data>Microsoft Office Outlook</Data>
<Data>12.0.6423.1000</Data>
<Data>12.0.6425.1000</Data>
</EventData>
</Event>

No error messages.
I ran Office Diagnostics and it made one change - it installed a new Outlook
launch icon that uses OUTLOOK.EXE /recycle. It did make a difference, I was
able to snooze a reminder without Outlook closing. But, Outlook is still
closing unexpectedly when I am not doing anything.

I also checked the Event Viewer for the latest unexpected closing, the
following are the event details, which I don't understand at all:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft Office 12 Sessions" />
<EventID Qualifiers="0">7003</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-05T06:40:34.000Z" />
<EventRecordID>525</EventRecordID>
<Channel>OSession</Channel>
<Computer>ATHLON64</Computer>
<Security />
</System>
- <EventData>
<Data>6</Data>
<Data>Microsoft Office Outlook</Data>
<Data>12.0.6423.1000</Data>
<Data>12.0.6425.1000</Data>
</EventData>
</Event>

If you've had problems from the initial installation, something is very
wrong.
No err msgs?
Have you run Office Diagnostics?
Have you tried starting Outlook using the safe switch (hold down crtl key
whilst starting Outlook) is the problem replicated?

Outlook 2007 keep closing unexpectedly when I am simply trying to read my
e-mail and sometimes when I am not even doing anything. An Outlook icon
appears in the tray, but when I move my mouse pointer to it, it
disappears.
Outlook will ALWAYS close if the reminders pop-up window appears and I try
to
individually dismiss, or snooze a reminder. The only way I can get past
the
pop-up reminders window, without Outlook closing, is to click on the X
(close) in the upper right corner of the Window. The problem of Outlook
closing with the reminders window has been going on since I first
installed
the Office Suite over 1 year ago. The problem of Outlook closing at the
other times is a reasonably new issue; it started within the past couple
of
months, before the issue of Vista and Office SP2's

Windows Vista Home Premium 64-bit (SP2)
Microsoft Office 2007 (SP2)
All released Microsoft Vista & Office updates installed

[System Summary]
Written at: 06/02/09 23:04:10

Item Value
OS Name Microsoft® Windows VistaT Home Premium x64
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ATHLON64
System Manufacturer GBT___
System Model GBTUACPI
System Type x64-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 5400+, 2800 Mhz, 2
Core(s), 2 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F3, 3/4/2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name ATHLON64\Paul
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 2.00 GB
Total Virtual Memory 5.88 GB
Available Virtual Memory 3.78 GB
Page File Space 1.95 GB
Page File C:\pagefile.sys