Outlook 2003 Won't Open After Closing Once

[Guest]

I have a workstation with XP Professional SP1 (plus all of the other updates) installed. We recently added a Small Business Server 2003 to the network. It included Exchange and the Outlook 2003 integration bundled with it. The particular workstation with problems is able to login to Outlook 2003 initially, but if the user closes the application and then attempts to reopen, it will not open without having to reboot the workstation. Has anyone else seen this same problem and found a resolution?

 

[Ken Slovak - [MVP - Outlook]]

WinFax is known to cause Outlook to not close properly. There is an update
to WinFax that supposedly fixes the problem but some users have reported it
doesn't solve the problem. See if it does for you. If it doesn't then you
will have to disable WinFax/Outlook integration to fix the problem. Symantec
would need to update WinFax to completely solve the problem and they seem to
not want to put enough resources into that.

Did you get any response for this?
I am having the same problem. I have a new computer with Windows XP home.

The new Office 2003 is giving me fits. Winfax Pro 10.02 is also a major
pain.

 

[Don]

-----Original Message-----
Did you get any response for this?
I am having the same problem. I have a new computer

with Windows XP home. The new Office 2003 is giving me
fits. Winfax Pro 10.02 is also a major pain.

Any suggestions would be much appreciated
.
I am having the same problem with both Outlook 2003 and

Winfax 10.0. I do not have an answer but reinstalling
does NOT work.

 

[Ken Slovak - [MVP - Outlook]]

WinFax Pro is known to be a cause of Outlook 2003 not shutting down properly
if the Outlook integration is enabled. You can see if Symantec has an update
for WinFax or disable its Outlook integration.

 

[csdtaylor]

Welcome to the club. I have 3 machines doing this (all
XP Pro) but it does not seem to affect Win2000 at all.
There are at least 20 other posts on this board having
the same problem and no answers.

-----Original Message-----
Did you get any response for this?
I am having the same problem. I have a new computer

with Windows XP home. The new Office 2003 is giving me
fits. Winfax Pro 10.02 is also a major pain.

 

[Ken Slovak - [MVP - Outlook]]

Disable WinFax Pro's Outlook/Exchange integration. It is known to hang
Outlook 2003. Until Symantec comes up with a fix for their WinFax problems
that's all you can do.