Outlook 2003 requests PRORET.MSI at startup

T

Tom Beckman

I installed Office 2003 over Office XP on a Windows XP computer. When
Outlook 2003 starts, a Windows Installer appears wanting PRORET.MSI. I
put the Office XP installation CD in, and the installer proceeds. This
happens every time I run Outlook 2003. The Event Viewer entry is below
from when I cancel the requested installation. I tried uninstalling
Office 2003, reinstalling Office XP, then upgrading to Office 2003,
with the same results. In Add/Remove Programs, Microsoft Office XP
Professional is listed along with Microsoft Office Professional
Edition 2003.

Does anyone have an idea on how to fix this? Thanks for your help.

Tom

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 11/15/2004
Time: 9:25:48 AM
User: User
Computer: User Computer
Description:
Detection of product '{91110409-6000-11D3-8CFE-0050048383C9}', feature
'OUTLOOKNonBootFiles' failed during request for component
'{D991708C-ED3A-43F2-864A-DAB06A3244F1}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
 

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