Outlook 2003 crashes at startup

[Lloydie]

Dear All

I have Outlook 2003 SP2 on laptop (cached mode) and it keeps crashing at
startup (application hang in event viewer). I do not want to uninstall and
re-install Office 2003 as this user has tweaked their outlook so much that it
will be a headache to put it back.

If I try and install SP3 for Office 2003 it fails with msi errors, this is
where the issue is. Has anyone seen this issue beofre?

Thanks

 

[Roady [MVP]]

Reinstalling won't delete any settings.
Without exact error information it is impossible to provide any specific
recommendation but it sounds you need to start with doing a repair on the
Office installation first.