Outlook 2003 pst size problem

[Guest]

Hi,
on one of my small network we do not have Exchange server.
I purchased a copy of O2003 for the user that needs to have a pst file size
2G +.
After having a lot of problems with O2000 pst I was sure that O2003 will
solve the problem since it can provide up to 20G pst file.
Few days ago he called me. He couldn't send or receive e-mail. The error
message was:
your mailbox storage has exeed a size (something like that).

To solve a problem I recommended to archive at least 100M.
It started to work.

What to do?
Sure that his mailbox on Eudora mail server has a lot of free space.
So it's something to do with local pst.

Thanks,
Michael.

 

[Vince Averello [MVP-Outlook]]

Is the PST file using the new format? Simply upgrading to OL2003 won't
increase the PST capacity. You've got to create a new PST using that format,
copy your existing data into it then replace your existing PST with the new
one.

 

[Guest]

Vince,
I think I really just upgraded O2000. Later I reinstalled Windows XP and
just opened an existing pst. Probably it's the same old pst format.
May be you can tell how I can find the difference between 2 psts formats.
In properties I don't see any pointing to a new format.

Thanks,
Michael.

 

[Vince Averello [MVP-Outlook]]

If you click the Advanced button while checking the properties of the PST
you should find the format. I'm betting that it'll be in 97-2002 format.
Create a new PST in 2003 format using the File menu > New > Outlook Data
File. Then Copy (Drag/Drop) all your data to it. Also export your rules
using the Tools menu > Rules & Alerts > Options dialog. Quit Outlook then
swap the new PST for the old one, start Outlook then import the rules. That
should do it...