organizing e-mail in Outlook 2002

L

Lori

We have a user who recently got married and her name
changed. She had set up mail coming only to her to come
in in a certain color (the organizing feature of
Outlook). Now that her name changed, it will not work on
the e-mail that is coming in in her new name. I've tried
deleting and recreating her profile, creating a new
profile in the mail accounts, completely removed and
reinstalled Outlook. Deleted the personal files that are
created in the Outlook folder under her profile, and
nothing seems to work. Any ideas?
 
G

Guest

Yes, and that didn't work either. It still organized, but
only to messages that were sent to her old name. Do you
know where Outlook stores the name settings?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

New profile or new account? 1
Change Name in AD Users & Computers issue 2
How to change the Display Name on Outlook Today Folder? 3
Outlook and blackberry 1
Problems with e-mails being automatically read 3
Cannot display XML in Outlook 2003 3
"Show this folder as an e-mail Address Book" is dimmed 3
Change name in new message properties 3

Top